Pooja SrivastavaPS
Open to opportunities

Pooja Srivastava

@poojasrivastava

Dynamic professional with 8 years in banking and business development.

India

What I'm looking for

I am looking for a role that fosters growth, encourages learning, and values teamwork.

I am a dynamic and driven professional with over 8 years of experience across banking, business development, and operations. My expertise lies in sales strategy, operations management, and content creation, where I have consistently demonstrated my ability to streamline processes and enhance team performance. I am passionate about learning and personal development, always striving to improve my skills and contribute positively to my team.

Currently, I serve as the Operation Head at Akal Overseas Pvt Ltd, where I spearhead operations for Leeds Beckett University’s Punjab location. My role involves overseeing end-to-end application processing, ensuring timely and accurate visa filing, and preparing students for credibility interviews. I collaborate with various teams to maintain smooth operational flows and meet enrollment targets while creating compelling content to support marketing initiatives.

Previously, I worked as a Business Development Executive at Network Kings Pvt Ltd, where I led the sales of IT-related courses and managed a team of sales professionals. My experience at ICICI Pvt Ltd Bank further honed my skills in banking operations and client relationship management. I am a confident communicator and a certified content writer, committed to delivering impactful solutions in every role I undertake.

Experience

Work history, roles, and key accomplishments

AL
Current

Operation Head

Akal Overseas Pvt Ltd

Jan 2022 - Present (3 years 5 months)

Spearheaded operations for Leeds Beckett University's Punjab location as part of Akal Overseas, an enrollment partner for the UK university. Oversaw end-to-end application processing, ensuring timely and accurate CAS & visa filing, and preparing students for credibility interviews. Collaborated with various teams to maintain smooth operational flows, enhance student experiences, and meet enrollmen

NL

Business Development Executive

Network Kings Pvt Ltd

Jan 2020 - Present (5 years 5 months)

Led the sales of IT-related courses, including CCNA, MCSA, Linux, and Cloud Computing, contributing to the company's revenue growth. Managed a team of sales professionals, developing strategies to achieve business targets and improve client retention. Built strong relationships with clients, understanding their needs to deliver tailored solutions.

IB

Value Banker (Sales & Operations)

ICICI Pvt Ltd Bank

Jan 2016 - Present (9 years 5 months)

Handled full-spectrum banking operations, including account openings, KYC verification, and customer service for NRI, savings, and current account clients. Managed cheque clearing, processing customer requests, and training new staff on bank procedures and sales techniques. Achieved sales targets through inbound and outbound sales efforts, ensuring client satisfaction and efficient front-desk serv

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Master of Commerce, Commerce

Completed a Master of Commerce degree, building upon foundational business knowledge. Focused on advanced topics in commerce and business operations.

UN

Unknown

Bachelor of Commerce, Commerce

Obtained a Bachelor of Commerce degree, establishing a strong base in business principles. Gained essential knowledge in various aspects of commerce.

Tech stack

Software and tools used professionally

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Pooja Srivastava - Operation Head - Akal Overseas Pvt Ltd | Himalayas