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Shubham ThakurST
Open to opportunities

Shubham Thakur

@pmshubhamthakur

AI product leader who’s built tools with 1B+ user reach—focused on real impact, not vanity features. I thrive in messy, high-stakes environments.

India
Message

What I'm looking for

I’m looking for a role where I can blend hands-on AI product work with real business impact—cutting through complexity, scaling what matters, and building with a team that values autonomy, clarity, and execution over fluff. I want to solve hard problems, not just ship features.

I’m an AI-focused product leader with 10+ years of experience building in generative AI, e-commerce, healthtech, and B2B SaaS. My work has impacted over 1 billion users, unlocked $100M+ in business value, and driven results like 10× ROI, 90% time savings, and real-time decisioning under 100ms.

I’ve led cross-functional teams of 15–20+ across engineering, design, and data science, delivering products like text-to-video platforms, on-device image enhancement SDKs, predictive offer engines, and growth systems for digital health. I work hands-on—whether architecting RAG pipelines, defining event-driven APIs, or tuning LLM prompts and embeddings for accuracy and speed.

What drives me is untangling complex systems, surfacing high-friction problems, and rebuilding with clarity and scale in mind. I thrive in ambiguous environments and prefer real collaboration over silos or titles. I value autonomy, high trust, and teams that prioritize execution over optics.

Outside work, I write on Medium, play guitar, and volunteer in food distribution and education. I hold 7 patents, have won a national PM award, and have been featured in publications like Mid Day, YourStory, and TV9 News for my work on consumer and healthtech innovations.

I’m looking to build what’s next—especially at the intersection of AI and real-world impact.

Experience

Work history, roles, and key accomplishments

Session AI logoSA
Current

Senior Product Manager - AI Agents

Jan 2025 - Present (7 months)

At Session AI, I led AI agent design to enable sub-100ms, privacy-first personalization for retailers. Cut setup time from 5 days to 30 mins, drove 10× ROI, and improved data quality with predictive offer flows, LSTM models, and plug-and-play integrations—steering a 15+ person cross-functional team.

Wayfair logoWA

Product Manager - L3

Mar 2019 - Apr 2022 (3 years 1 month)

Led a monolith-to-microservices migration and internal tool initiatives that sped deployments from 3 days to same-day (saving 80+ engineer hours/month) and opened $127M in forecasted demand with a +1.7% improvement in catalog coverage via phased replenishment rollouts and SLAs.

FH

Product Manager - Growth

Fitterfly Healthtech

Feb 2016 - Mar 2019 (3 years 1 month)

Built growth and CRM systems for a digital therapeutics platform, growing Q2Q sales by 33%, MoM engagements by 40% and raising NPS from 54 to 64 by integrating WhatsApp with Salesforce, automating invoicing and BNPL flows.

Education

Degrees, certifications, and relevant coursework

University of Pune logoUP

University of Pune

Bachelor of Technology, Engineering

Grade: Distinction

Bachelor of Technology degree with distinction from University of Pune.

Indian Institute of Technology Bombay logoIB

Indian Institute of Technology Bombay

Senior Research Fellowship, Cryogenics

2016 -

Activities and societies: Deep research into application of materials in MRI technology via cryogenic experiementations

Affiliation with Indian Institute of Technology Bombay in 2016.

The Wharton School, University of Pennsylvania logoTP

The Wharton School, University of Pennsylvania

Activities and societies: Completed an intensive Product Management certificate program at The Wharton School, University of Pennsylvania. The program provided in-depth knowledge and practical skills in market research, product development, strategic planning, and lifecycle management.

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Shubham Thakur - Senior Product Manager - AI Agents - Session AI | Himalayas