Open to opportunities

Piyush Sahu

@piyushsahu1

I resolve customer issues and deliver B2B/B2C support through clear communication, technical troubleshooting, and client operations.

India

Message

What I'm looking for

I'm looking for a customer success, client services, or technical support role where I can resolve customer issues, use my technical foundation, and grow through client-facing responsibilities.

I've supported B2B client requirements through Third Bridge’s virtual client services experience, researching industries and matching subject-matter experts for global business consultations. I translate complex needs into structured, professional stakeholder communication.

At DotCom Club and Arthanomics, I led event operations, de-escalated high-pressure situations, managed a 10+ person team, and drove outreach to 50+ institutions. I also bring software development coursework, SQL, data analytics, AI workflow experience, and a customer-first approach to technical support and client success.

Experience

Work history, roles, and key accomplishments

Outbound Outreach & PR Specialist

Arthanomics

Jan 2024 - Jan 2025 (1 year)

Executed high-volume outbound outreach via calls and digital channels to 50+ institutions across India to drive event participation. Acted as the primary point of contact for participant inquiries, providing end-to-end support for registration and onboarding.

Outbound Calling Digital Outreach CRM Customer Support

Head – Logistics, Security & Escalation Management

DotCom Club (Jai Hind College)

Jan 2024 - Jan 2025 (1 year)

Directed real-time conflict resolution and operational support for large-scale events hosting 500+ attendees and VIP guests. Managed a cross-functional team of 10+ personnel to triage operational bottlenecks, ensuring 100% adherence to strict timelines.

Conflict Resolution Operations Management Team Leadership De escalation Stakeholder Management

Data Analytics & AI Workflows Intern

Deloitte Australia

Analyzed structured business datasets to extract actionable insights, supporting data-driven decision-making for mock clients. Designed and tested AI prompt engineering workflows to automate research, demonstrating adaptability to modern tech support tools.

Data Analytics SQL AI Prompt Engineering

Client Services Specialist

Third Bridge

Handled B2B client requirements by researching industries and identifying subject-matter experts for global business consultations. Practiced structured, professional stakeholder communication standard in international client-servicing environments.

B2B Services Research Stakeholder Communication Analytical Thinking

Data Analytics & AI Workflows Intern

Tata Group

Data Analytics SQL AI Prompt Engineering

Education

Degrees, certifications, and relevant coursework

Jai Hind College

Bachelor of Vocation, Software Development

Pursuing a Bachelor of Vocation in Software Development with coursework in software development, database management, business communication, and organizational behavior.