Open to opportunities

Piyush Neware

@piyushneware

Message

Customer support professional with 5+ years resolving queries through empathy, documentation, and CRM accuracy.

India

Message

What I'm looking for

I’m looking for a people-focused role where I can handle customer queries, keep accurate documentation/CRM records, and work reliably in remote or hybrid settings. I want a modern tech environment where I can keep learning tools and improve communication.

I’m a friendly, proactive, and detail-oriented customer support professional with 5+ years of experience handling client and student queries across India and the UK. I resolve issues with clarity, accuracy, and warmth while staying professional in fast-moving environments.

In my roles—including Care Worker (Customer Support & Documentation) and Accommodation Representative—I communicated clearly with clients, families, and visitors, logged interactions, and maintained accurate records. I followed internal systems, compliance rules, and digital reporting tools, and I escalated concerns appropriately when needed.

Most recently, I’ve been working as an Agro Consultant, providing advisory and support through structured communication, documentation, and remote work reliability. I’m highly organised, patient, and motivated to grow in a modern tech environment while continuing to learn new tools and improve the support experience.

Experience

Work history, roles, and key accomplishments

Current

Agro Consultant

Current

Ladvansh Agro Health Foundation

Mar 2025 - Present (1 year 3 months)

Provided advisory and support to stakeholders through clear communication. Created documentation, logged interactions, followed guidelines, and worked independently in remote settings with reliable execution.

Advisory Documentation Guidelines Problem Solving Digital Reporting Independent work

Care Worker

NR Care Pvt Ltd

Apr 2023 - Mar 2025 (1 year 11 months)

Provided customer support for clients, families, and staff through clear, empathetic communication. Logged interactions, maintained accurate records, followed compliance rules, handled queries, and escalated concerns when needed.

Customer Support Documentation Compliance Troubleshooting Escalation Management CRM Accuracy

Accommodation Representative

University of East Anglia

Oct 2022 - Sep 2023 (11 months)

Assisted students and visitors via email and onsite, resolving queries quickly and professionally. Coordinated with university teams to improve the visitor experience and represented the organization during campus events.

Customer Support Written Communication Onsite Support event support Query Resolution Stakeholder Management Documentation Professional communication

Agro Consultant & Sales Officer

CPS Agro India Pvt Ltd

Mar 2019 - Aug 2022 (3 years 5 months)

Supported customers by resolving product-related queries with patience and active listening. Logged client interactions and maintained CRM accuracy to deliver a positive service experience.

Customer Support CRM Management Active Listening Troubleshooting Sales Support Professional communication