Piyush Neware
@piyushneware
Customer support professional with 5+ years resolving queries through empathy, documentation, and CRM accuracy.
What I'm looking for
I’m a friendly, proactive, and detail-oriented customer support professional with 5+ years of experience handling client and student queries across India and the UK. I resolve issues with clarity, accuracy, and warmth while staying professional in fast-moving environments.
In my roles—including Care Worker (Customer Support & Documentation) and Accommodation Representative—I communicated clearly with clients, families, and visitors, logged interactions, and maintained accurate records. I followed internal systems, compliance rules, and digital reporting tools, and I escalated concerns appropriately when needed.
Most recently, I’ve been working as an Agro Consultant, providing advisory and support through structured communication, documentation, and remote work reliability. I’m highly organised, patient, and motivated to grow in a modern tech environment while continuing to learn new tools and improve the support experience.
Experience
Work history, roles, and key accomplishments
Agro Consultant
Ladvansh Agro Health Foundation
Mar 2025 - Present (1 year 3 months)
Provided advisory and support to stakeholders through clear communication. Created documentation, logged interactions, followed guidelines, and worked independently in remote settings with reliable execution.
Care Worker
NR Care Pvt Ltd
Apr 2023 - Mar 2025 (1 year 11 months)
Provided customer support for clients, families, and staff through clear, empathetic communication. Logged interactions, maintained accurate records, followed compliance rules, handled queries, and escalated concerns when needed.
Accommodation Representative
University of East Anglia
Oct 2022 - Sep 2023 (11 months)
Assisted students and visitors via email and onsite, resolving queries quickly and professionally. Coordinated with university teams to improve the visitor experience and represented the organization during campus events.
Agro Consultant & Sales Officer
CPS Agro India Pvt Ltd
Mar 2019 - Aug 2022 (3 years 5 months)
Supported customers by resolving product-related queries with patience and active listening. Logged client interactions and maintained CRM accuracy to deliver a positive service experience.
Education
Degrees, certifications, and relevant coursework
University of East Anglia
Master of Arts, Agriculture & Rural Development
Completed an MA in Agriculture & Rural Development at the University of East Anglia.
Dr. Panjabrao Deshmukh Krishi Vidyapeeth
Bachelor of Science, Agriculture Science
Completed a B.Sc. in Agriculture Science at Dr. Panjabrao Deshmukh Krishi Vidyapeeth.
Availability
Location
Authorized to work in
Job categories
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