Piyush Gayri

I’m a Property Management Virtual Assistant with 2+ years of hands-on experience supporting US-based residential portfolios remotely, working across time zones. I handle day-to-day tenant communications, lease drafting and lifecycle management, rent tracking, maintenance coordination, and compliance reporting.

At my most recent role, I supported a 4-property portfolio (~30+ residential units), managing tenant relations and back-office operations for a remote US-based owner. I cut average tenant response time by 30% by building a structured follow-up system, and maintained clean rent records by processing 30+ monthly rent payments with zero discrepancies over 2+ years.

I fielded 150+ tenant touchpoints per month via Google Voice and email, typically within a 4-hour response window. I managed lease processes end-to-end—drafting agreements, coordinating signings, tracking renewals proactively—and kept records accurate in Innago and Stessa with daily updates and organized OneDrive filing.

I’ve also expanded my toolkit to include AppFolio, PropertyMeld, and Buildium, alongside broader property management workflows like Section 8 housing, vendor management, and security deposit dispositions. I build and deliver weekly past-due reports to directly support collections, and I’m comfortable running quarterly reporting and supporting polished owner-facing deliverables when needed.