At Virtual Admins Pvt. Ltd., I supported day-to-day property management operations for a USA-based client. I coordinated with clients, tenants, and vendors on maintenance, scheduling, requests, and follow-ups.
I maintained property records, correspondence, and operational documentation, and tracked open issues through to resolution. I also handled confidential client and property information while following established processes and instructions.
At Teleperformance, I supported customers through chat and voice in the Apple Sales Process, identifying needs and recommending suitable products and solutions. I handled sales conversations while maintaining customer experience and service quality.
Earlier, I handled international customer interactions at Teleperformance and gained business support experience at NAPCloud. I hold a Bachelor of Computer Applications and a Diploma in Computer Science.
