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pierpaolo paoluzzi tomadaPT
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pierpaolo paoluzzi tomada

@pierpaolopaoluzzitom

Product and growth leader at Alkemy Group, developing payments and digital asset propositions and supporting AI workflows with Claude Code.

Italy
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At Alkemy Group, I lead development and go-to-market for payments, digital assets, and customer engagement propositions for banks, fintechs, and payment providers. I coordinate cross-functional work from client needs and proposition design through pilots and market activation, and manage a €1M+ Financial Services pipeline that has generated €500K+ in revenue.

At Bitpanda, I owned product strategy and the roadmap for Italy. I redesigned onboarding with SPID-based identity verification, reducing registration steps by about 70% and increasing completed registrations by 20%; I also contributed to a 24/7 AI-powered customer support agent for the Italian market.

Previously, at Deloitte Digital, I led a 15-person cross-functional team delivering more than 20 digital customer journeys across APAC, contributing to a 30% increase in conversion. Across fintech and financial services, I’ve worked on product strategy, go-to-market, customer journeys, and transformation, and I use Claude Code and AI-assisted prototyping to support product development and workflows.

Experience

Work history, roles, and key accomplishments

DD

Manager – Digital Product & Transformation

Sep 2022 - Jan 2025 (2 years 4 months)

Led a 15-person cross-functional team delivering 20+ digital customer journeys across APAC, contributing to a 30% increase in conversion. Owned product backlog, prioritisation, and Agile delivery, and built performance frameworks that contributed to a 15% reduction in customer churn.

Education

Degrees, certifications, and relevant coursework

University of Milan logoUM

University of Milan

Master of Science, Marketing Communications

2017 - 2018

MSc in Marketing Communications from the University of Milan, completed in 2018.

Newcastle University logoNU

Newcastle University

Master of Science, International Marketing

2016 - 2017

MSc in International Marketing from Newcastle University, completed in 2017.

IULM University logoIU

IULM University

Bachelor of Arts, Marketing Communications

2012 - 2015

BA in Marketing Communications from IULM University, completed in 2015.

Istanbul Bilgi University logoIU

Istanbul Bilgi University

Bachelor of Arts, Marketing Communications

2013 - 2014

Exchange year as part of a Bachelor's degree in Marketing Communications.

Tech stack

Software and tools used professionally

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