Phoenix Galarza
@phoenixgalarza
Healthcare operations leader driving clinical and business excellence.
What I'm looking for
I am an operations and healthcare leader with a Bachelor of Science in Business Administration (Finance) who supports both clinical and non-clinical teams to deliver exceptional patient service.
As Operations Manager at Radiology Partners and Stamford Hospital, and previously as Radiology Supervisor and security leadership, I have managed budgeting, staffing, policy implementation, revenue cycle alignment, scheduling, and quality initiatives to improve access and operational performance.
I hold certifications in RCRA Waste Management/USDOT and HAZMAT, with training in customer service and quality communication, and I prioritize compliance (OSHA, HIPAA, DOH), strategic planning, and cross-functional collaboration to drive measurable improvements.
Experience
Work history, roles, and key accomplishments
Operations Manager
Radiology Partners
Aug 2023 - Present (2 years 1 month)
Oversee daily radiology operations, ensuring compliance, staff training, and high-quality patient service delivery across clinical and non-clinical teams.
Operations Manager
Stamford Hospital
May 2018 - Aug 2023 (5 years 3 months)
Managed departmental operations, budgeting, staffing, and compliance to align clinical and financial strategy and maintain service access.
Radiology Supervisor
Stamford Hospital
Aug 2016 - May 2018 (1 year 9 months)
Supervised radiology workflows and quality assurance efforts, conducting audits and implementing corrective actions to improve departmental performance.
Security Assistant Director
Stamford Hospital
Oct 2013 - Aug 2016 (2 years 10 months)
Assisted in directing hospital security operations, managing teams and protocols to ensure safety, emergency preparedness, and regulatory compliance.
Security Manager
Stamford Hospital
Dec 2010 - Oct 2013 (2 years 10 months)
Managed daily security operations and teams, implemented protocols and training to maintain a safe environment and regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Business Administration (Finance Concentration)
Completed a Bachelor of Science in Business Administration with a concentration in Finance at Southern New Hampshire University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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