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Phoenix Carter

@phoenixcarter

Medical Support Assistant at Falcontek - VA SD Healthcare System scheduling outpatient appointments and managing consult workflows.

United States
Message

At Falcontek - VA SD Healthcare System, I schedule outpatient clinic appointments using VistA and maintain patient records in line with HIPAA privacy requirements. I also track consult workflows and follow up with outside providers to ensure required documentation is received.

I conduct operational reviews to identify staffing needs and workflow issues, and I manage daily postal operations. Previously, I worked in account management and daily fleet operations at Enterprise, and handled hiring, onboarding, and store operations as Operations Manager at Dollar Tree.

Experience

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Education

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John Paul the Great Catholic University logoJU

John Paul the Great Catholic University

Bachelor of Science, Business Management

Grade: Cum Laude GPA: 3.9

Bachelor of Science in Business Management, graduated Cum Laude with a GPA of 3.9.

Tech stack

Software and tools used professionally

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