At Falcontek - VA SD Healthcare System, I schedule outpatient clinic appointments using VistA and maintain patient records in line with HIPAA privacy requirements. I also track consult workflows and follow up with outside providers to ensure required documentation is received.
I conduct operational reviews to identify staffing needs and workflow issues, and I manage daily postal operations. Previously, I worked in account management and daily fleet operations at Enterprise, and handled hiring, onboarding, and store operations as Operations Manager at Dollar Tree.

