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@tiffanybrooks
Retail and administrative leader driving efficient operations and accurate data management.
I am a dedicated, detail-oriented retail and administrative leader with over eight years of experience across retail management, customer service, and medical office administration. I specialize in accurate data entry, scheduling, and maintaining efficient operations.
In recent roles I managed a 24/7 convenience store and led teams of 8–10, created and managed staff schedules, monitored inventory, and placed orders. I consistently maintained accurate records across four systems and streamlined store documentation to improve efficiency.
I bring strong technical skills with Microsoft Outlook and Excel, EMR experience, and a commitment to compliance and compassionate customer care. I am driven to lead teams, improve processes, and ensure accuracy in fast-paced environments.
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Work history, roles, and key accomplishments
Fivestar Inc.
Aug 2024 - Present (1 year 3 months)
Perform data entry and maintain store documentation, manage inventory and coordinate truck orders, and assist in supervising the team to ensure smooth and efficient store performance.
Speedway
May 2023 - Jul 2024 (1 year 2 months)
Managed operations of a 24/7 convenience store, created and managed staff schedules for 8–10 employees, monitored inventory and placed orders, and maintained accurate records across four systems to ensure operational efficiency and compliance.
First Urology
Nov 2022 - May 2023 (6 months)
Managed front-desk operations, scheduled appointments and coordinated referrals, verified insurance and maintained accurate electronic medical records while ensuring HIPAA-compliant patient intake and communication with providers and labs.
Ford Motor Company
Aug 2020 - Aug 2022 (2 years)
Operated and monitored assembly-line machinery to ensure efficient and accurate manufacturing of automotive parts and adherence to quality and safety procedures.
First Urology
Apr 2019 - Mar 2020 (11 months)
Coordinated patient appointments and provider schedules, managed patient intake and insurance verification to optimize provider calendar utilization and appointment accuracy.
Degrees, certifications, and relevant coursework
High School Diploma, High School
2013 - 2017
Completed a High School Diploma at Valley High School from 2013 to 2017.
Software and tools used professionally
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