Open to opportunities

Ntando Pontshi

@ntandopontshi

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Experienced office manager dedicated to enhancing productivity and service quality.

South Africa

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What I'm looking for

I seek a role that fosters collaboration, supports career growth, and values efficiency.

With extensive experience in office management and administration, I specialize in enhancing productivity, efficiency, and service quality across diverse settings. My role as an Office Manager at Pingo Deliver/RTT Logistics has honed my organizational and technical skills, allowing me to effectively coordinate administrative duties and maintain a pleasant work environment. I pride myself on being a dependable and ethical support specialist, ensuring operational excellence through collaboration with cross-functional teams.

Throughout my career, I have successfully overseen office inventory activities, managed office operations, and improved safety procedures to protect the company from potential liabilities. My ability to develop and maintain successful relationships with vendors and suppliers has been instrumental in controlling finances and keeping business operations within budget. I am committed to delivering a consistently excellent customer experience and have a proven track record of supporting senior management in achieving organizational goals.

Experience

Work history, roles, and key accomplishments

Office Manager/ Coordinator

Pingo Deliver/ RTT Logistics

May 2023 - May 2024 (11 months)

As an Office Manager/ Coordinator, I organized and coordinated administrative duties, ensuring high levels of organizational effectiveness and communication. I managed office operations, improved safety procedures, and maintained relationships with vendors while controlling finances and managing the company schedule.

Office Management Vendor Management Financial Control Scheduling Communication Inventory Management Documentation Event Coordination

Office Administrative Assistant

Land and Agricultural Development Bank of SA

Jul 2016 - May 2023 (6 years 10 months)

In my role as an Office Administrative Assistant, I supported excellent customer experiences, handled petty cash, maintained office supplies, and provided clerical support. I ensured accurate documentation and assisted in organizing meetings while maintaining a professional demeanor.

Customer Service Petty Cash Clerical Support Documentation Communication Technical Support

Procurement Office Administrator

Africare South Africa

Apr 2012 - Jul 2016 (4 years 3 months)

As a Procurement Office Administrator, I provided procurement support, managed petty cash, and maintained filing systems. I collaborated with the Admin/Finance team to ensure operational excellence and addressed customer inquiries professionally.

Procurement Petty Cash Operational Excellence Resource Management Communication Team Collaboration Problem Solving

Receptionist

East London Management Institute

Aug 2012 - Apr 2014 (1 year 8 months)

As a Receptionist, I maintained a clean reception area, resolved customer complaints, and managed incoming calls. I ensured confidentiality and provided information to callers, contributing to a positive first impression of the institute.

Customer Service Confidentiality Communication Visitor Assistance

Education

Degrees, certifications, and relevant coursework

University of Fort Hare

Bachelor of Administration, Public Administration

2021 - 2024

Pursued a Bachelor's degree in Public Administration, focusing on the principles and practices of public sector management and governance.

East London Management Institute

International Computer Driving License, Computer Skills

2012 - 2013

Completed the International Computer Driving License program, which included training in computer usage, file management, word processing, spreadsheets, and online essentials.