Philip User
@philipuser3
Senior project and programme manager driving regulated payments and data transformations.
What I'm looking for
I’m a senior level programme leader with more than 20 years’ experience delivering complex transformation programmes across FinTech, banking, payments, and cross-border solutions. I bring strategic vision and hands-on delivery to drive growth and expansion across start ups, SMEs, corporates, and major financial institutions.
In regulated environments, I’ve delivered end-to-end programmes spanning BAU operations, regulatory change, payments, FX, lending and savings, including third-party platform integrations and global scheme exposure (Visa and Mastercard). I’ve led data transformation initiatives—designing scalable data processing workflows and managing data migration to modernise back office operations.
I also co-founded a money service business, which gives me practical insight into scaling digital products and leading cross-functional teams. In my most recent roles, I’ve automated billing and settlement, migrated clients to transaction-based settlement models, improved real-time processing and partner risk controls, and governed multi-stream delivery to time, cost, and agreed outcomes.
Experience
Work history, roles, and key accomplishments
Delivered complex, multi-project transformation for a global payments platform, managing delivery plans, milestones, and RAID through to business outcomes. Automated billing and settlement, migrated clients to transaction-based settlement models, and improved partner risk controls to reduce reconciliation effort and posting errors.
Led banking and infrastructure programmes for cross-border money movement, shaping product vision and sequencing initiatives across commercial, regulatory, and customer constraints. Implemented a cloud-hosted core-banking platform, enabled multi-country B2B payments integration, and launched a cash payout service delivering approximately 50% revenue growth for the income stream.
Senior Project Manager
Finova
Mar 2020 - Sep 2021 (1 year 6 months)
Directed end-to-end origination, lending, and servicing transformations for a SaaS core banking platform, delivering requirements through complex data migration to core systems. Led Azure cloud and mobile banking platform upgrades, implemented a template-based origination and servicing solution for Cambridge Building Society, and improved release predictability across lending and savings products.
Head of Implementation
Novastone
Sep 2018 - Mar 2020 (1 year 6 months)
Led client-focused, regulatory transformation programs for Tier-1 banks, directing full lifecycle delivery from solution design through global deployment and adoption. Delivered a legacy migration to AWS and managed a major multi-region programme after HSBC signed a 5-year $5M+ annual contract for the secure messaging solution.
Delivered client onboarding and requirement discovery for document capture, OCR, and intelligent data extraction solutions under regulatory and operational standards. Implemented an integrated inbound/outbound digital transformation and recouped £30,000 per year by deploying an in-house data capture solution for Westminster.
Co-Founder & Technical Lead
Stealth Fintech Startup
Apr 2004 - Feb 2015 (10 years 10 months)
Co-founded and led technical product development for a remittance platform integrating FX and transfer services with AML controls, KYC checks, and digital records for HMRC compliance. Scaled operations from 1 office to 6 regional offices and 50 UK agents while managing complex integrations with FX partners and expansion into shipping and logistics.
Education
Degrees, certifications, and relevant coursework
University of Westminster
Bachelor of Science (Hons), Industrial Systems & Business
BSc (Hons) in Industrial Systems & Business from the University of Westminster.
Availability
Location
Authorized to work in
Job categories
Skills
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