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Casandra Kellard

@casandrakellard

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Senior project and programme manager specializing in risk management solutions.

United Kingdom

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What I'm looking for

I seek a challenging role in project management that fosters innovation and growth.

I am a seasoned Senior Project and Programme Manager with over 25 years of experience in technology, finance, and global banking sectors. My expertise lies in managing complex digital transformation programmes and enterprise service management projects, particularly within regulated environments. I have a proven track record of delivering high-quality outcomes while effectively managing risks and stakeholder relationships.

Throughout my career, I have successfully led significant initiatives, including the largest credit digitization programme for Moody's Analytics, enhancing user adoption of their software platform. My roles have involved strategic planning, resource management, and driving profitability across key global accounts. I thrive in fast-paced environments and am adept at navigating the complexities of project management methodologies such as Agile, PRINCE2, and Waterfall.

My strong communication skills enable me to build relationships with C-level stakeholders, ensuring alignment between technology solutions and business objectives. I am passionate about leveraging technology to address today's challenges and create compelling business benefits for my clients.

Experience

Work history, roles, and key accomplishments

Senior Programme Manager

Protiviti

Oct 2020 - Dec 2024 (4 years 2 months)

Managed the largest global 4-year programme of Credit digitisation for a top-tier Moodys Analytics commercial banking client. Focused on business process management, organisational change management, and stakeholder management across multiple time zones.

Project Management Risk Management Agile PRINCE2 Stakeholder Management Budgeting Change Management Business Process Management Digital Transformation

Engagement Manager / Project Manager

FlyForm

Aug 2020 - Oct 2020 (2 months)

Led full spectrum project planning and engagement management for ServiceNow implementations, ensuring adherence to best practices and governance processes throughout the project lifecycle.

ServiceNow Agile Governance Business Process Management Stakeholder Engagement Reporting Risk Management Change Management Project Planning

ServiceNow Consultancy Practice Lead

Wipro Technologies

Apr 2019 - Jul 2020 (1 year 3 months)

Responsible for the growth of the ServiceNow consulting practice, focusing on client satisfaction and project engagement management across enterprise accounts in the UK and South Africa.

ServiceNow Client Engagement Project Management Resource Management Vendor Management Business Development Strategic Planning Stakeholder Management Consulting

New Business Account Director

DXC Technology

Nov 2017 - Mar 2019 (1 year 4 months)

Oversaw ServiceNow enterprise service management professional services and license sales, focusing on stakeholder management and project delivery success for top enterprise clients.

Sales Management ServiceNow Project Management Stakeholder Engagement Risk Management Budget Management ITSM ITOM Service Management

New Business Development

Axios Systems

Aug 2016 - Aug 2017 (1 year)

Developed new business opportunities for the Axios enterprise service management platform, focusing on strategy creation and mentoring the sales support team.

Business Development Sales Strategy Mentoring Client Engagement Market Analysis ITSM ITOM Quota Management

ITSM & ITOM Programme Specialist

Logicalis

May 2015 - Jul 2016 (1 year 2 months)

Delivered consultancy services and managed implementations of ServiceNow and HP ITSM/ITOM applications, focusing on new business opportunities and client relationships.

Consulting ServiceNow ITSM ITOM Project Management Client Relationship Management Business Development Sales Operations Performance Monitoring Campaign Management

Director of Projects, Marketing & Strategic Accounts

Consilio3D

Oct 2014 - Apr 2015 (6 months)

Managed key accounts and new business development for an enterprise aerospace client, overseeing project management and marketing strategies.

Project Management Business Development Marketing Strategy Account Management Team Leadership Business Strategy Branding Training Client Engagement

Senior Software Sales/UK Territory Account Director

Stonebranch

Apr 2013 - Jul 2014 (1 year 3 months)

Executed the UK sales and marketing strategy for workload automation applications, managing complex sales engagements and developing channel relationships.

Sales Strategy Client Engagement Complex Sales Marketing Strategy Relationship Management