Phelipe Leite Bueno
@phelipeleitebueno
I build strategic partnerships and expand SaaS businesses across Latin America.
What I'm looking for
I'm currently driving business development at Turni after expanding Kommo CRM's partner network across Latin America. At Kommo, I acquired and developed strategic partnerships, structured scalable partner-program initiatives, and managed key accounts.
Previously, I led business development at Go Latam!, supporting the market entry of more than 10 international companies in Latin America. I managed internationalization end to end, from market research and legal setup to financial planning, marketing, sales strategy, and an M&A negotiation in Brazil's renewable-energy sector.
At Ubus Tecnologia, I built operations processes, tools, KPIs, and customer-service practices while leading continuous improvement and B2B/B2C customer relationships. After expanding into commercial, administrative, and marketing responsibilities, I reduced costs by 42%, increased downloads by 83% in Q1, and supported 120,000 tickets sold in 2021.
Across business development, operations, and commercial leadership, I combine strategic planning, partner management, CRM, and scalable processes to create growth opportunities and lasting business relationships.
Experience
Work history, roles, and key accomplishments
Responsible for business development activities at Turni.
Managed partnership projects and hunter activities at Kommo.
Acquisition and development of strategic partnerships at Kommo CRM.
Creation of monitoring systems and performance validation controls.
Structuring of initiatives aimed at expanding the partner program.
Development of processes from pilot phase to scalable implementation.
Focus on attracting new partners and generating business opportunities for both Kommo and its partner network.
Support and mana
Responsibilities:
Promoted and developed companies across Latin America, assessing market perspectives and business opportunities.
Established strategic partnerships and managed the results of commercial activities.
Identified business opportunities and developed promotion and sales strategies.
Built partnerships to strengthen companies’ market presence.
Analyzed business environments and regional
Responsibilities:
Developed processes, tools, and operational goals for the operations department.
Managed a team focused on continuous improvement, career planning, performance evaluations, feedback, and mentoring aligned with succession planning.
Created and managed KPIs to monitor operational performance.
Provided B2B and B2C customer service, participating in pre-sales (argumentation and negot
Responsibilities:
Employee management: Hiring, feedback, alignment meetings, layoffs, monitoring of training and development and conflict management.
Development of marketing strategies with partnerships and sales leverage.
P&L Management.
Responsible for ensuring the quality standards and correct use of administrative tools.
Responsible for purchasing, inventory, facilities, and inventory managem
Responsibilities:
Responsible for the operational presentation of the technical support team indicators to the client, in addition to best practices for use.
Responsible for inventory control, movement of equipment, and shipment of supplies.
Responsible for scheduling and integrating level II support technicians when necessary.
Main Achievements:
Participated in the approval of Lexmark's printer
Responsibilities:
Creation and management of KPIs.
Customer service (B2C).
Responsible for planning and executing the marketing plan.
Responsible for setting goals.
Responsible for negotiating with suppliers and inventory control.
Main Achievements:
Sales growth of 60% in the first year and opening of the second store in 12 months.
- Prepare ingredients and do any tasks the chef de partie needs assistance with,
- Keep the kitchen clean and tidy,
- Check the ingredients used before their use-by date,
- Do daily shopping list of ingredients.
Education
Degrees, certifications, and relevant coursework
ESPM
Post-Graduation degree, Business Management and Marketing
2019 - 2020
UNIBTA - Centro Universitário
Computer Science Degree, Information Technology
2009 - 2014
Senac São Paulo
Técnico em Informática, Information Technology
2006 - 2007
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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