Marina Mara Pereira

Managed and developed strategic media and technology partnerships to align launch initiatives and drive performance and revenue. Served as main point of contact for prospecting, negotiations, and partnership management across 40+ active accounts, building a projected revenue pipeline of over R$7M.

Led pre-sales and post-sales operations across 30+ countries, managing a portfolio of 10,000+ leads for consumer apps across global markets. Implemented HubSpot and integrated analytics tools (Mixpanel, AppsFlyer) to optimize workflows and enable KPI tracking and executive insights.

Managed priority clients across 30+ countries as the main Portuguese, English, and Spanish point of contact, focusing on engagement, account growth, and renewal performance. Planned in-person events to support partner engagement and collected client feedback to drive operational and product improvements.

Conducted prospecting and negotiations to acquire professionals for the platform, managing relationships in Portuguese, English, and Spanish. Led consultative meetings and onboarding workflows to expand the user base and improve the end-to-end customer experience.

Managed small and mid-sized restaurant accounts, delivering relationship management and marketing initiatives to improve traffic and conversion for clients’ digital menus. Tracked engagement and customer satisfaction metrics and used insights to drive retention, account growth, and upsell/cross-sell opportunities.

Owned the consultative sales cycle from inbound lead qualification to deal closing, tailoring digital research solutions to client needs. Managed strategic mid-sized and enterprise accounts, partnering with brands including Kimberly-Clark and Binance, and contributed to generating a revenue pipeline exceeding R$1M.

Supported recruitment and hiring processes, including candidate screening and onboarding support. Managed payroll and working hours tracking, handled accounts payable, issued invoices, and produced monthly performance reports to support operational follow-ups.

Provided multilingual customer support in English, Spanish, and Portuguese, supporting client communication and relationship management initiatives. Managed executive calendars, corporate meetings, and travel logistics while maintaining digital records, reports, and contracts.

Served as a liaison between executives, staff, and clients while coordinating internal meeting logistics and schedules. Supported customer service operations, processed payments, managed membership sales, and handled front-desk cash flow control.

Provided personalized customer service in the women’s fashion segment, focusing on customer experience and retention. Met daily sales goals and conversion targets, supported inventory replenishment and organization, and assisted customers with product selection.

Completed an MBA in Strategic Marketing at Universidade Fumec in Belo Horizonte.

Received the Best Academic Performance recognition in the Business College program at Universidade Fumec.

Studied Business Administration & Management in Chicago, IL during 2018–2019.

Completed Microsoft Office Suite training at Computer System Institute in 2019.

Completed a Leadership Workshop program at Midwestern Career College in 2018.

Completed a Business English program in Chicago, IL in 2018.

Completed ESL (English as a Second Language) studies in Chicago, IL in 2017.