Peter Izuagba

I am a Microsoft Certified IT Professional with over seven years of experience in IT support and system administration. My expertise lies in planning, implementing, and maintaining enterprise systems to ensure optimal performance, security, and user support. I have a proven track record in system monitoring, server and SAN maintenance, network management, and providing technical training to users.

Currently, I work as an IT Support Technician II at Amazon, where I monitor system operations and support end users while ensuring compliance with data security protocols. My role involves performing system patching, backups, and maintaining performance logs. I also manage Active Directory, Windows Server, VMware, and NetApp, and I am adept at responding to tickets promptly using ServiceNow, preparing and executing reports as needed.