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Persie Darren Nyame

@persiedarrennyame

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Customer service and sales support professional who created a complaint tracking process at COURT HOUSE.

Cameroon

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At COURT HOUSE, I created and maintained a complaint traceability and management process to improve follow-up and resolution. I resolved approximately 80% of complaints on first contact by identifying concerns and providing appropriate information or solutions.

At 3DC FINANCE, I assisted customers with financial transactions and service requests, promoted products based on customer needs, and handled complaints. I also maintained accurate financial records as an Accounting Intern & Volunteer at CREMINCAM.

Experience

Work history, roles, and key accomplishments

Staff / Legal Services Support

State Counsel Chambers

Feb 2026 - Sep 2026 (7 months)

Communicated professionally with the public, responding to inquiries about administrative and legal processes. Managed multiple tasks and maintained accurate records while handling sensitive information.

Communication Skills Active Listening Problem Solving Record keeping Confidentiality Time Management

Court Clerk Intern & Volunteer

Court House

Feb 2024 - Jan 2025 (11 months)

Responded to inquiries from litigants and court users, resolving about 80% of complaints on first contact. Created a complaint traceability process and performed high-volume data entry with attention to detail.

Customer Service Complaint Resolution Data Entry Record keeping Communication Skills Problem Solving Time Management

Accounting Intern & Volunteer

Cremincam

Oct 2022 - Aug 2023 (10 months)

Maintained accurate financial records and performed data entry with attention to detail. Assisted with financial information management and analysis, and researched liquidity management and profitability.

Data Entry Microsoft Office Financial Record Keeping Research Analysis

Cashier / Customer Service Representative

3DC Finance

Dec 2021 - Sep 2022 (9 months)

Assisted customers with transactions and financial service requests, promoting products based on needs. Handled complaints using active listening and empathy, and managed cash and vault operations.

Customer Service Transaction Processing Complaint Resolution Active Listening Empathy Problem Solving Cash Management Confidentiality