Perley Robinson
@perleyrobinson
Detail-oriented professional with 4+ years in remote customer service.
What I'm looking for
I'm a detail-oriented and tech-savvy professional with over 4 years of experience in data entry, remote customer service, and administrative support. My background has equipped me with the skills to handle high-volume tasks with both speed and accuracy, ensuring that I consistently deliver exceptional customer experiences. I thrive in remote work environments, where I can manage multiple systems and maintain data integrity effectively.
In my most recent role as a Remote Customer Support Specialist at Bright Path Realty, I responded to client inquiries through various channels, processed rent payments, and maintained organized digital tenant files. My previous experience as a Data Entry Clerk at Urban Home Partners further honed my ability to enter and update data accurately while managing confidential information with the utmost discretion. I am committed to delivering results while working independently and am eager to contribute my skills to a new team.
Experience
Work history, roles, and key accomplishments
Remote Customer Support Specialist
Bright Path Realty
May 2022 - Oct 2024 (2 years 5 months)
Responded to client inquiries via phone and email, maintaining a professional and courteous manner. Handled rent payment processing, updated account records, and sent notices while maintaining organized digital tenant files and updating lease documents.
Data Entry Clerk
Urban Home Partners
Jan 2021 - Apr 2022 (1 year 3 months)
Accurately entered and updated customer and property data into internal systems, ensuring error-free data entry by reviewing documents before submission. Communicated with clients to verify records and resolve discrepancies, managing confidential information with high discretion and security.
Education
Degrees, certifications, and relevant coursework
Kingsborough Community College
Associate Degree, Communications
Completed an Associate Degree in Communications, focusing on key principles of effective communication. Gained foundational knowledge in various communication theories and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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