Penny Arquitt

Supervise a team of Clinical Operations Coordinators and Peer-to-Peer Specialists, creating workflows and ensuring understanding of duties. Monitor productivity and quality assurance, providing feedback and coaching. Manage hiring, training, and development of team members while serving as a subject matter expert.

Review and coordinate payer audit pre-reviews, manage tracking processes, and maintain documentation of staff training. Assist management with ad hoc projects and redirect staff as needed.

Supervise daily activities of the medical transcription department, optimizing productivity by assigning and overseeing work. Monitor staff activities for quality and adherence to regulations.

Manage clerical operations including document imaging and record management. Oversee medical record documentation and develop electronic medical record solutions while ensuring compliance with industry standards.

Provide client-ready documentation while analyzing data to define problems and solutions. Maintain compliance with healthcare regulations and streamline communication pathways.

Improve auditing of transcribed reports, ensuring accuracy and providing feedback to transcriptionists. Mentor and educate trainees while upholding industry standards.

Transcribed acute care, pathology, and radiology reports, ensuring accuracy and adherence to medical standards.

Transcribed acute care, pathology, and radiology reports, focusing on accuracy and compliance with medical documentation standards.

Grade: Summa Cum Laude

Completed an Associate of Applied Science in Health Information Technician with Honors, demonstrating a strong foundation in health information management and technology.

Grade: Cum Laude

Earned an Associate of Applied Science in Medical Secretary, focusing on administrative skills and knowledge necessary for medical office environments.