Diana Powell

I've supported Microsoft and Nuance Communications by producing, reviewing, and correcting medical transcription used to train AI systems. I maintain 99% to 100% accuracy while meeting strict turnaround, physician-formatting, and HIPAA requirements.

At Microsoft, I audited clinical documentation across EHR systems including EPIC and NextGen, helping ensure reliable, usable data for AI learning models across family practice, allergy, orthopedics, obstetrics, pediatrics, and emergency medicine.

At Nuance, I was promoted to Quality Control and Training for exceptional accuracy, productivity, and quality standards. I taught new hires and supported AI transcription for clinical automation in a high-volume remote environment.

Earlier, at Conifer Health Solutions, I improved patient access through physician referrals, patient registration, hospice registration, and accurate healthcare data management. I bring experience across medical offices, hospitals, home health, hospice, customer service, operations, and team leadership.