Looking for a job

Jen & Scott Holmes

@jenscottholmes

Regional Practice Coordinator at TapestryHealth who built a structured provider onboarding program from intake through operational readiness.

United States

Message

At TapestryHealth, I built and implemented a structured provider onboarding program and track progress from initial intake through credentialing, licensing, enrollment, training, and operational readiness. I also monitor outstanding requirements and follow up on delays and missing information.

At Teladoc Health, I built and implemented a provider onboarding program covering preparation, credentialing, licensing, training, scheduling, and operational readiness. I partnered with the credentialing team on license approvals, renewals, and expirations, and managed provider schedules.

Earlier, at Rumford Hospital, I supported hospital leaders and clinical managers with administration and scheduling, and served as a super user and trainer for the Kronos payroll system. At M*Modal, I analyzed quality data, reported on performance, and managed teams and quality improvement work.

Experience

Work history, roles, and key accomplishments

Current

Regional Practice Coordinator

Current

TapestryHealth

Jul 2025 - Present (1 year 3 months)

Built and implemented a structured provider onboarding program, improving visibility and coordination. Managed provider onboarding from intake through credentialing, licensing, enrollment, training, and operational readiness.

Provider Onboarding Credentialing Coordination Operational Tracking Workflow Management Cross functional Coordination Process Improvement

Practice Coordinator

Teladoc Health

Mar 2022 - Jul 2025 (3 years 4 months)

Managed provider onboarding from preparation through credentialing, licensing, training, scheduling, and operational readiness. Provided administrative and technical support, managed schedules, and participated in performance improvement projects.

Provider Onboarding Credentialing Coordination Scheduling Administrative Support Performance Improvement Cross functional Coordination

Administrative Assistant

Rumford Hospital

May 2014 - Mar 2022 (7 years 10 months)

Provided administrative support to the President, Director of Nursing, and clinical managers. Managed calendars, scheduling, meeting organization, and served as super user and trainer for the Kronos payroll system.

Calendar Management Scheduling Kronos Meeting Coordination Training Policy Updates Event Planning

Continuous Quality Improvement Analyst

M*Modal

Oct 2012 - Feb 2014 (1 year 4 months)

Defined data collection methods, conducted detailed analysis to establish baselines, identify root causes, and outline solutions. Provided analysis and reporting to improve key performance indicators.

Data Analysis Quality Improvement Reporting Root Cause Analysis KPI Monitoring

Quality Improvement Project Manager

M*Modal

Jul 2009 - Oct 2012 (3 years 3 months)

Conducted on-site electronic signature demonstrations and training, gathered data for audits, and monitored quality for accounts. Provided trending and recommendations for quality improvement.

Quality Improvement Training Data Analysis Trending Reporting Client Communication

Operations Supervisor

M*Modal (Spheris)

Nov 2007 - Jul 2009 (1 year 8 months)

Managed a team of 60-75 medical transcriptionists, ensuring TAT and quality while maintaining customer relationships. Handled scheduling, PTO, corrective actions, and communication with internal and external stakeholders.

Team Management Scheduling Customer Relationship Management Communication Skills Quality Assurance

Mentor

M*Modal (Spheris)

Dec 2006 - Nov 2007 (11 months)

Mentored new and struggling medical transcriptionists and proofers, improving their performance in medical terminology, proofreading, and scheduling. Reported progress and made recommendations to supervisors.

Mentorship Medical Terminology Proofreading Training Communication Skills