Looking for a job

Peng Zeng

@pengzeng

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I support telecom projects, customer operations, and accurate business documentation.

United States

Message

What I'm looking for

I'm looking for remote Mandarin-language content review, data annotation, or data support opportunities where I can apply my documentation, recordkeeping, project coordination, and customer support experience.

I've supported more than 50 telecommunications equipment projects valued at over $3 million at Cheng Du Nanya Communication Co., Ltd.

As a Government & Enterprise Account Manager, I prepared bid documents, supported bid meetings, coordinated delivery, tracked budgets, and assisted with cost control and profitability analysis.

Previously, I helped Mandarin-speaking mobile and broadband customers resolve billing, installation, and post-installation issues while tracking progress and maintaining customer relationships.

In warehouse receiving, I prepared paperwork, maintained incoming-goods records, processed customer instructions, and coordinated container unloading. I'm seeking remote Mandarin-language content review, data annotation, or data support opportunities.

Experience

Work history, roles, and key accomplishments

Warehouse Operations / Receiving

TX-AA Logistics

Mar 2026 - Sep 2026 (6 months)

Prepared receiving paperwork and maintained incoming-goods records. Processed customer instructions and coordinated container unloading with warehouse staff.

Data Entry Record keeping Documentation Preparation Customer inquiry handling Coordination

Government & Enterprise Account Manager

Chengdu Nanya Communication Co., Ltd.

Mar 2022 - Feb 2024 (1 year 11 months)

Prepared and organized bid documents, supported bid meetings, and coordinated project delivery. Contributed to 50+ telecommunications equipment projects with a combined value exceeding $3 million and tracked project budgets.

Bid Document Preparation Project Coordination Budget Tracking Cost Control Profitability Analysis Telecommunications

Customer Service Representative, Telecom

Chengdu Nanya Communication Co., Ltd.

Sep 2019 - Mar 2022 (2 years 6 months)

Assisted Mandarin-speaking customers with mobile and broadband services, billing inquiries, and post-installation issues. Tracked installation progress, coordinated site checks, and provided in-store support and sales.

Customer Service Billing Inquiries Installation Tracking Coordination Sales Mandarin