Peek Into Nature User

Enhanced customer satisfaction by implementing personalized success strategies for key accounts. Managed cloud cost optimization and budgeting for clients, established strong client relationships, and trained new Customer Success Managers. Achieved revenue targets through effective management of renewals and upsell opportunities.

Designed and implemented financial governance policies for public cloud. Proficient in FinOps tools and helped customers manage cloud budgets and savings plans. Analyzed key metrics for cost optimization and collaborated with cross-functional teams.

Led product design and development, conducted market research, and managed product pricing and stakeholder relationships. Focused on creating innovative solutions in the nature sector.

Defined product requirements and managed the implementation of Zelle Payments. Conducted gap analysis and vendor management while driving cloud data analysis and preparing wireframes.

Performed IT infrastructure cost reporting and analysis, focusing on budgeting and forecasting for cloud infrastructure costs. Managed significant budgets and provided trend analysis to top management.

Conducted business analysis and developed data flow diagrams. Defined customization needs and managed budgeting for cloud infrastructure costs, contributing to regulatory reporting and operational risk management.

Managed daily task planning and quality testing for remittance accounts. Provided regular SLA reporting to top management.

Handled cash reconciliation of Nostro accounts using Smart Stream Reconciliation tool. Investigated discrepancies and ensured accurate financial reporting.