Open to opportunities

Pedro Martins

@pedromartins3

Message

Multilingual event tech business developer specializing in cashless payments.

Portugal

Message

What I'm looking for

I seek roles combining event operations and product delivery where I can scale cashless and SaaS solutions, optimize processes, and lead cross-functional teams in dynamic live-event environments.

I am a multilingual business development and project manager focused on event technology, cashless payments, and SaaS integrations for clubs, festivals and conferences. I combine frontline event operations experience with product-focused collaboration to deliver reliable, scalable solutions.

Over the last decade I’ve led full-cycle event operations—from ticketing, accreditation and access control to CRM, invoicing and cashless payment rollouts—working with major festivals and venues across Europe. I negotiate vendor contracts, manage budgets and maintain stakeholder alignment to meet milestones on time and on budget.

My recent roles include client success and hardware fleet management where I improved fleet efficiency, configured software for cashless transactions, and provided technical and operational oversight for large-scale events. I create product experience reports and work closely with engineering teams to drive product improvements.

I’m passionate about optimizing processes, training teams, and implementing scalable systems that reduce costs, increase visibility, and improve on-site execution. If you need someone who bridges product, operations and client delivery in live events, I deliver measurable results.

Experience

Work history, roles, and key accomplishments

Current

New Business Development Manager

Current

Self-employed

Apr 2025 - Present (6 months)

Spearheaded business development and project delivery of ticketing, access control, cashless payments, event apps and CRM solutions for clubs and venues, negotiating vendor contracts and reducing operational costs while maintaining milestone schedules.

Business Development Ticketing CRM Project Management Change Management

Hardware Fleet Manager

Sjef.app

Sep 2024 - Apr 2025 (7 months)

Managed hardware preparation, testing, inventory and shipping for events, implemented operational processes to increase fleet efficiency and monitored performance metrics to drive productivity improvements.

Inventory Management Logistics Quality Assurance Process Improvement Event Operations Performance Metrics

Client Success Manager

Howler

Mar 2024 - Aug 2024 (5 months)

Managed client relationships and operations for major music festivals, configured software for ticketing and cashless transactions, and delivered project plans to ensure timely, high-quality event execution.

Client Success Event Operations Ticketing Configuration Project Planning Stakeholder Management Budgeting Software Configuration

Client Success Manager

Weezevent

Mar 2022 - Mar 2024 (2 years)

Directed operations and client relationships for festivals (including Tomorrowland), produced product experience reports for Dev, managed invoicing and post-event reporting, and improved client satisfaction and solution adoption.

Client Success Event Operations Invoicing CRM

PR / Events Manager

Karakter Records

Nov 2018 - Dec 2023 (5 years 1 month)

Managed event schedules, financial plans, artist coordination and PR campaigns, overseeing event setup, operations and dismantling to deliver seamless executions and increased brand visibility.

Event Management PR Financial Planning Social Media Operations

Co-Owner

Karakter Records

Dec 2016 - Dec 2023 (7 years)

Co-owned and operated the business, overseeing strategic decisions, event initiatives and operational delivery to grow the brand and execute events over a seven-year period.

Business Management Strategic Planning Event Operations Financial Management Partnerships Marketing Team Leadership Vendor Relations

Event Coordinator

PlayPass NV

Sep 2019 - Jan 2022 (2 years 4 months)

Assisted full event lifecycle from setup to breakdown, managed network configuration (Wi‑Fi, cabled, 4G), and coordinated stakeholders to ensure reliable on-site operations.

Event Coordination Troubleshooting Stakeholder Management Logistics Scenario Planning

Project Coordinator

Boom Festival

Aug 2010 - Nov 2019 (9 years 3 months)

Strategized and directed the music equipment department for a 7-day festival, negotiated vendor contracts, supervised operations and ensured compliance with standards to meet time and budget constraints.

Project Coordination Equipment Management Budgeting Team Supervision & Compliance Risk Management

Project Manager

Glownet

Feb 2015 - Jan 2017 (1 year 11 months)

Acted as primary contact for event clients, planned and delivered contracted network and terminal services for festivals (e.g., Sonar, DGTL), managed on-site logistics and produced post-event improvement reports.

Project Management Network Services Logistics Reporting