Open to opportunities

Peace Ogbu

@peaceogbu

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Human Resources and administrative professional skilled in recruitment, customer service, and office operations.

Nigeria

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What I'm looking for

I am looking for a people-focused administrative or HR role where I can support recruitment, improve office operations, and foster excellent customer and employee experiences.

I am a highly organized HR and administrative professional with hands-on experience across recruitment support, front desk operations, customer service, and office coordination. I have supported end-to-end HR activities for mid-size teams and handled administrative duties that keep daily operations running smoothly.

In prior roles I improved hiring velocity by supporting recruitment campaigns, managed guest relations and reception for hospitality settings, and maintained accurate documentation and record-keeping across healthcare and corporate environments. I excel at communication, conflict resolution, multitasking, and maintaining confidentiality.

I deliver reliable administrative support, streamline workflows between departments, and contribute to positive customer and employee experiences. I seek roles where I can apply my HR and operational skills to improve processes and support organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

3Point Automobile Company

Sep 2025 - Present (6 months)

Oversee daily administrative operations, documentation, and procurement support to improve office efficiency and inter-departmental workflow.

Office Administration Documentation Inventory Management Procurement Support Client Communication Scheduling Record keeping

Receptionist

Encanto Hotel

Jan 2025 - Sep 2025 (8 months)

Managed check-in/check-out for 50+ guests, handled bookings and inquiries, and resolved guest complaints to maintain high service standards.

Guest Relations Reservation Management Complaint Resolution

Human Resources Intern

ETCOFM

Jan 2023 - Oct 2024 (1 year 9 months)

Supported end-to-end HR operations and recruitment for 50+ employees, contributing to recruitment campaigns that reduced hiring time by 30%.

Recruitment support Onboarding Interview Coordination HR Documentation

Customer Service Executive

Orange Hotel

Sep 2021 - Dec 2022 (1 year 3 months)

Provided customer support in a high-traffic hospitality setting, trained new staff, and resolved customer issues to improve satisfaction ratings.

Customer Service Staff Training Complaint Resolution Communication Time Management

Front Desk & Administrative Officer

FranksLab Diagnostic Centre

Mar 2019 - Aug 2021 (2 years 5 months)

Handled reception, patient scheduling, confidential record management, and supported HR attendance tracking and daily administrative tasks.

Reception Patient Scheduling Administrative Support Documentation Multitasking

Sales Representative

Glovine Pharmacy

Jan 2016 - Dec 2017 (1 year 11 months)

Assisted customers with product selection, managed POS transactions, and supported inventory monitoring and restocking processes.

Sales Customer Support Cash Handling Product Knowledge Merchandising

Education

Degrees, certifications, and relevant coursework

Moshood Abiola Polytechnic

Ordinary National Diploma, Pharmaceutical Technology

2023 - 2024

Completed an Ordinary National Diploma in Pharmaceutical Technology between September 2023 and December 2024, covering foundational pharmaceutical principles and technical training.

Moshood Abiola Polytechnic

Higher National Diploma, Pharmaceutical Technology

2019 - 2021

Completed a Higher National Diploma in Pharmaceutical Technology between September 2019 and December 2021, focusing on pharmaceutical sciences and practical lab skills.