Otu-anwan Effiong
@otu-anwaneffiong
Organized administrative professional delivering reliable office, HR, and customer service support.
NigeriaWhat I'm looking for
I am an organized, detail-oriented administrative professional with broad experience in front-desk operations, HR functions, inventory and accounts management, and customer service across hospitality, government, and training sectors. I have led onboarding, managed staff performance, maintained accurate financial and inventory records, and strengthened online presence through social media management.
I consistently deliver reliable administrative support, efficient scheduling, accurate documentation, and process improvements that enhance team productivity and client satisfaction. I hold a B.Sc. in Sociology and completed professional development in project management, HR management, HSE, and customer service.
Experience
Work history, roles, and key accomplishments
Human Resource Manager
J's Place Hotel
Sep 2025 - Dec 2025 (3 months)
Managed HR and social media functions, leading onboarding, training coordination, performance monitoring, and targeted online campaigns to strengthen hotel services and staff effectiveness.
Front Desk Receptionist
J's Place Hotel
Oct 2023 - Aug 2025 (1 year 10 months)
Optimized customer service and booking operations, managed confidential data entry and scheduling, and produced professional documents to improve client satisfaction and retention.
Research/Office Assistant
National Population Commission
Jan 2023 - Oct 2023 (9 months)
Supported research and documentation efforts, maintained confidential official records, refined written materials, and managed calendars to improve reporting and workflow.
Account/Inventory Officer
Reginel Consulting
Jan 2022 - Oct 2022 (9 months)
Managed financial transactions, payroll schedules, and manual/digital inventory records to ensure accurate stock control and compliant payroll processing.
Administrative Manager
Royal Connectivity Computer Institute
Feb 2021 - Dec 2021 (10 months)
Coordinated IT support and onboarding, managed office procurement and maintenance, supervised staff, and ensured reliable technology and facility operations.
Branch Manager
Winners Bet
Apr 2014 - Dec 2015 (1 year 8 months)
Led branch operations including customer service, financial and operational reporting, staff supervision, and conflict resolution to maintain service standards and operational accuracy.
Education
Degrees, certifications, and relevant coursework
UCUniversity of Calabar
Bachelor of Science, Sociology
Grade: Second Class (Upper Division)
Completed a Bachelor of Science in Sociology with Second Class (Upper Division).
Advanced Computer Professional Institute
Diploma, Computer Studies
Grade: Upper Credit
Completed a Diploma in Computer Studies with Upper Credit.
Government Secondary School, Big Qua Town
West African Certificate Examination (WAEC), Secondary Education
Completed secondary education and obtained the West African Certificate Examination (WAEC).
Government Primary School Obufa Esuk
First School Living Certificate, Primary Education
Grade: Pass
Completed primary education and obtained the First School Living Certificate pass.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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