Open to opportunities

Chindongnaan Dakogol

@chindongnaandakogol

Message

HR, administration and operations professional driving process improvement and team performance.

Nigeria

Message

What I'm looking for

I seek roles where I can lead HR and operations functions, improve processes, mentor teams, and contribute to program delivery in collaborative, impact-driven organizations.

I am an HR, administration and operations professional with over seven years of hands-on experience across human resource management, customer relations, administrative support, and public health campaign coordination.

I have supported large-scale immunization campaigns, conducted microplanning and CALL-IN monitoring, and supervised field teams to ensure compliance with national guidelines and timely reporting.

My background includes front-desk and office management, staff supervision in security and hospitality settings, and customer-relations roles where I improved service quality, coached staff, and resolved complaints efficiently.

I bring strong Microsoft Office, data collection and reporting skills, and a commitment to teamwork, process improvement, and delivering quality outcomes under pressure.

Experience

Work history, roles, and key accomplishments

Current

Superintendent Officer

Current

Nigerian Forest Security Guard

Jan 2023 - Present (3 years)

Supervises security operations, enforces forest protection laws, trains junior officers, and maintains incident reports and compliance documentation.

Incident Reports Staff Training Enforcement Risk Assessment

Technical Assistant (LGA)

International Vaccine Access Center (IVAC), Johns Hopkins Un

Jul 2025 - Nov 2025 (4 months)

Supported planning, coordination, and supervision of Measles-Rubella campaign at LGA level, conducted microplanning verification and CALL-IN monitoring, and managed logistics and cold chain to ensure timely vaccine distribution.

Campaign Management Microplanning Monitoring & Evaluation Data Analysis Community Engagement Reporting

Supervisor

Peppe Soup Monster

Mar 2025 - Jul 2025 (4 months)

Supervised front- and back-of-house staff, monitored service quality and inventory, trained and evaluated employees, and enforced hygiene and safety standards to improve operations.

Team Supervision Staff Training Inventory Management Quality Control Customer Service

Front Desk Officer

Juwsheyaj Residence

Apr 2024 - Mar 2025 (11 months)

Managed reception operations including visitor handling, calls, mail, data entry, filing, and office supply management while drafting correspondence and maintaining office databases.

Data Entry Records Management Customer Service Office Administration Scheduling

Waitress

Rockview Hotels

Jun 2020 - Jan 2023 (2 years 7 months)

Provided guest service, processed orders and payments, maintained cleanliness, and resolved complaints to sustain high customer satisfaction.

Customer Service Order Processing Cash Handling Teamwork

Customer Relations Officer

Outsource Global Company

Jul 2019 - Jun 2020 (11 months)

Built and maintained client relationships, handled inquiries, and maintained documentation to support service delivery and client satisfaction.

Client Relationship Management inquiry handling Documentation Communication CRM

Office Assistant (NYSC)

Tertiary Education Trust Fund

Feb 2018 - Jan 2019 (11 months)

Managed schedules, calls, records, meeting minutes, and coordinated workshops to support office administration during national service.

Office Administration Scheduling Minute Taking Records Management Communication

HR & Supervisor (IT)

ActionAid Uganda

Oct 2015 - Sep 2016 (11 months)

Supported program planning, community outreach, project monitoring, data collection and reporting, and facilitated workshops and capacity-building sessions.