Open to opportunities

payton User

@paytonuser2

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Operations and Contract Compliance Assistant focused on accurate remote support, auditing, and data-driven compliance.

United States

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What I'm looking for

I’m seeking a remote Chat Support, Data Entry, or Billing role to contribute strong compliance monitoring and analytical capabilities to a dedicated team.

I’m a detail-oriented Operations and Support Professional with a diverse background in contract compliance, financial auditing, team leadership, and independent business management. I’m trusted with highly sensitive data and deliver exceptional accuracy in independent, remote environments.

In my current remote role, I systematically review and audit high-volume, multi-platform social media content (YouTube, Shorts, X) to ensure 100% adherence to corporate sponsor contracts and client deliverables. I input, track, and maintain complex digital promotion datasets in Google Sheets with total accuracy for executive review, while independently managing backend operations and schedules with minimal oversight.

Earlier roles strengthened my customer care and operational rigor through high-volume transaction handling, bookkeeping and safe auditing, invoicing and billing, scheduling, and compliance-focused investigations. I also bring strong written and text-based communication, problem resolution, and team supervision—backed by experience across contract compliance, auditing, and business operations.

Experience

Work history, roles, and key accomplishments

Current

Operations & Compliance Assistant

Current

Influencer Media Operations

May 2026 - Present (2 months)

Systematically reviewed and audited high-volume multi-platform social media content (YouTube, Shorts, X) to ensure adherence to sponsor contracts and client deliverables. Managed backend operations and maintained promotion datasets in Google Sheets with high accuracy for executive review.

Contract Compliance Auditing Multi Platform Social Media Review YouTube YouTube Shorts X++Google Sheets Backend Operations Scheduling Executive Reporting

Customer Service Coordinator

TJ Maxx

Dec 2021 - May 2022 (5 months)

Handled high-volume financial transactions, ensuring accurate cash drawer balancing in a fast-paced retail environment. Assisted customers with inquiries, returns, and exchanges, and maintained organized inventory data to support floor stock accessibility.

Cash Drawer Balancing Financial Transactions Customer Service Returns Retail Operations

Independent Business Owner

Residential Services

Jan 2018 - Jan 2019 (1 year)

Managed client scheduling, digital correspondence, invoicing, and billing data independently, maintaining a 100% retention rate. Optimized logistics, handled supply inventory purchasing, balanced budget data, and upheld quality assurance standards tailored to individual client specifications.

Client Scheduling Invoicing Logistics Coordination Budgeting Quality Assurance Client Relationship Management

Licensed Esthetician (Practice)

Gary Manuel Aveda Institute

Jan 2016 - Jan 2017 (1 year)

Conducted detailed skin consultations and logged confidential medical and treatment data into digital tracking systems. Maintained specialized ingredient knowledge and ensured daily compliance with state sanitation laws and chemical safety regulations.

Skin Consultations Confidential Medical Data Logging Sanitation Law Compliance

Front End Supervisor & Cash

Ross Dress for Less

Jan 2014 - Jan 2016 (2 years)

Managed daily store bookkeeping, audited high-volume safe balances, processed bank deposits, and investigated cash drawer variances with zero errors. Supervised and scheduled front-end cashier teams, coordinated escalations, oversaw inventory intake and shipment tracking, and enforced loss prevention and corporate compliance protocols.