Open to opportunities

Josaida Douglas

@josaidadouglas

Message

Detail-oriented data entry specialist delivering accurate, high-volume financial and inventory management.

United States

Message

What I'm looking for

I’m looking for a remote role where I can apply my accuracy-first data entry, data validation, and financial/inventory operations experience—partnering with teams on high-volume work, clear communication, and efficient spreadsheet/SAP processes.

I’m a detail-oriented and organized data entry specialist with a strong focus on accuracy and efficiency. I’m seeking a remote position where I can leverage expertise in data management, customer service, spreadsheet software, and data validation.

In accounting and finance roles, I handled daily reconciliation of ACH bank transactions, reviewed and audited payment documentation, and supported financial operations through data validation, reporting, and issue resolution using SAP and Excel. I also communicated with suppliers via email to resolve missing information and self-discipline payment issues.

On the inventory side, I managed inventory costing by processing invoices (supplier, freight, and Customs) and ensuring correct approval, coding, and accuracy across high-volume postings. I monitored urgent email requests and operational discrepancies, and I supported process improvement through reporting and documentation.

Earlier in my career, I served as a Cash Wrap Supervisor / Auditor and handled daily cash processing, reconciliation, and balancing—performing register opening, closing, and discrepancy resolution. I also built strong customer-service skills as a Customer Service Representative, managing high-volume inbound and outbound communications and updating customer accounts.

Experience

Work history, roles, and key accomplishments

EFT Payment Specialist

Southern Glazers Wine & Spirits

Oct 2022 - Mar 2025 (2 years 5 months)

Reconciled ACH bank transactions daily and reviewed, audited, and submitted payment documentation to support accuracy and compliance. Coordinated with suppliers by email to resolve missing information and payment issues.

Data Validation Excel Pivot Tables VLOOKUP SAP Financial Compliance Reporting Time Management Critical Thinking V Lookups

Inventory Costing Specialist

Southern Glazers Wine & Spirits

Jan 2022 - Oct 2022 (9 months)

Managed inventory costing by processing supplier, freight, and Customs invoices across multiple states. Ensured accurate approvals, coding, and validated high-volume financial postings.

Invoice Processing Data Validation SAP Excel Financial Operations

Cash Wrap Supervisor / Auditor

Sephora

Jan 2018 - Dec 2021 (3 years 11 months)

Oversaw daily cash handling and reconciliation, including register opening, closing, and balancing. Resolved customer concerns, supported front-end operations, and tracked net promo scores and operational performance.

Cash Management Cash Reconciliation Register Balancing Customer Service Data Entry Audit Support Documentation

Customer Service Representative

QLink Wireless

Dec 2017 - Dec 2018 (1 year)

Handled high-volume inbound and outbound customer communications while screening eligibility for government wireless assistance. Verified confidential information, processed documents, and updated customer accounts for upgrades and service plans.

Customer Service Eligibility Verification Document Processing Confidentiality Account Updates Outbound Communications Service Plans Data Entry Troubleshooting

Front Desk Supervisor

D&B Tile Distributors

Jan 2016 - Dec 2017 (1 year 11 months)

Ensured daily operational task completion for warehouse, sales associates, and front desk staff. Trained new hires on procedures and compliance requirements and coordinated weekly truck shipments from manufacturers.

Front Desk Operations Staff Training Operational Compliance Documentation Team Leadership Customer Support

Front Desk Receptionist

D&B Tile Distributors

Aug 2015 - Jan 2016 (5 months)

Assisted clients with purchase orders and account support while managing incoming calls and processing daily invoices. Supported contractors with purchasing supplies and tile products and helped with office front-desk operations.

Invoice Processing Account Support Customer Service Data Entry Administrative Coordination