Pawel Kantecki

Provided guests with friendly and efficient service, handling check-in and check-out, answering telephone calls, managing guest complaints, selling tours, providing tourist information, and assisting the concierge. Worked all reception shifts including night shifts.

Performed all office activities, including handling bills and letters.

Offered guests a friendly and efficient service, handling check-in and check-out, answering telephone calls, managing guest complaints, selling tours, providing tourist information, and assisting the concierge. Used the Opera system.

Performed data acquisition, data input, preparation and analysis of data, customer support, conducted interviews, assisted passengers, and provided tourist information.

Stocked and dispatched elements of aeroplanes, controlled details for reconstruction, and systematized documents.

Couture leather merchandise and furnishings, containerisation and customary packaging of furnishings.

Performed general administration, human resources department assistance, cashier and sales assistant duties, and applied specialized computer programs.

Patrolled districts and neighbourhoods, maintained public order, and applied specialized computer programs.

Coordinated tourist information, edited travel documents, organised tours, prepared tourist brochures, performed data input and acquisition, corresponded with travel agencies, applied specialized tourist computer programs, edited mails, assisted at Moniuszko Music Festival, and booked tickets, journeys, and holidays.

Completed EU Travel and Tourism Guide training, covering English for tourism, tourism philosophy, IT (ECDL), and hotel systems Fidelio and Opera.

Earned a vocational certificate in touristic traffic, studying languages, tourism geography, and tour organization.

Completed secondary school education.