Open to opportunities

Paulo Dias

@paulodias2

Technology program manager at Ultragaz who delivered an AI-powered lead solution, increasing contact volume by 40% and conversion from 5% to 7%.

Brazil

Message

At Ultragaz, I managed an AI-powered lead qualification solution using WhatsApp and Blip. It increased contact volume by 40% and average conversion from 5% to 7%.

I also led PLE 2.0, improving logistics forecast accuracy by 5%, and managed migration to an AI-enabled enterprise platform, coordinating data curation and Microsoft Purview integration.

At IMCD Brazil, I delivered the technology integration of an acquired company, onboarding all employees without increasing team size or operating costs. Across my roles, I’ve managed technology, data and transformation initiatives in Brazil and Latin America, including cloud migration, LIMS implementations and ERP integrations.

Experience

Work history, roles, and key accomplishments

Project Manager

Ultragaz

Jan 2025 - Aug 2026 (1 year 7 months)

Led Business Intelligence, AI-enabled platform and data governance initiatives, delivering an AI-powered lead qualification solution that increased contact volume by 40% and conversion from 5% to 7%. Managed logistics planning and forecasting, improving accuracy by 5%.

Azure DevOps Power BI AI Data Governance Data Quality Microsoft Purview Process Automation KPI Standardization Stakeholder Management Risk Management

Project Manager

Bayer Brazil

Jan 2023 - Dec 2024 (1 year 11 months)

Managed technology initiatives for the Crop Science division across Brazil and Latin America, including SAP enhancements, Google Cloud migration, and regional planning. Coordinated budget tracking, issue management, and backlog coordination with US headquarters.

SAP Google Cloud Platform Project Management Budget Management Risk Management Stakeholder Management Backlog Management

IT & Project Manager

IMCD Brazil

Oct 2020 - Apr 2022 (1 year 6 months)

Managed IT operations and business-technology projects, delivering the technology integration of an acquired company without increasing team size or operating costs. Coordinated Salesforce API improvements and ERP–Salesforce integrations through MuleSoft.

TOTVS Salesforce Microsoft 365 MuleSoft SharePoint LGPD Vendor Management Project Management

Data Coordinator

Impact Legal Performance

Sep 2019 - Aug 2020 (11 months)

Led data standardization, data-quality management, ETL coordination, and data discovery, establishing practices that improved the reliability and usability of legal analytics data. Collaborated with legal analysts to develop reports for clients.

Data Quality ETL Data Discovery Data Standardization Process documentation Analytics

Project Manager

Labware Latam

Jan 2019 - Aug 2019 (7 months)

Managed LIMS implementation projects across Latin America, coordinating delivery teams, customer expectations, executive reporting, and financial schedules. Led implementations for clients including Grupo Boticário, Klabin Papers, and Braskem.

LIMS Project Management Stakeholder Management Executive Reporting Risk Management Financial Management

IT & Business Process Manager

Prime Business Group

Aug 2015 - Dec 2018 (3 years 4 months)

Managed IT and business-process transformation initiatives, including billing-platform development, ERP administration, and process automation. Implemented process-management practices using Trello and Bitrix24 to improve workflow visibility and efficiency.

ERP Process Automation KPI development Vendor Management Trello Bitrix24 Project Management