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Hendrik Fokkens

@hendrikfokkens

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I lead technology transformation, enterprise architecture, and governance programs for complex organizations.

Brazil

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What I'm looking for

I'm looking to lead complex technology transformation, enterprise architecture, governance, and modernization programs that connect business strategy, regulatory requirements, and execution.

At KPMG Brazil, I lead technology initiatives for Brazil's Tax Reform, helping large organizations adapt SAP, Oracle, and satellite applications to regulatory and operational requirements. I connect enterprise architecture, data governance, systems integration, and technology roadmaps with Tax, Legal, Finance, Operations, and Technology teams.

I've led digital transformation, systems development, quality, and innovation programs at Telefónica/Vivo, ICI, HPE, DXC Technology, IBM, and consulting environments. My work includes implementing ServiceNow to reduce implementation time by 30%, establishing KPIs that improved efficiency by 25%, and reducing testing time by 40% through Scrum and SAFe.

I bring experience leading structures of up to approximately 300 professionals, managing budgets, vendors, SLAs, risks, and executive stakeholders. I translate complex business, regulatory, and operational challenges into technology decisions and disciplined execution.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager

Current

KPMG Brazil

Dec 2025 - Present (9 months)

Leads technology initiatives for Brazil's Tax Reform, supporting large organizations in adapting SAP, Oracle, and satellite applications. Designs technology roadmaps, enterprise architecture, data governance, and systems integration while mitigating regulatory and operational risks.

SAP Oracle Enterprise Architecture Data Governance Systems Integrations Digital Transformation Risk Management Tax Reform Coordination

Territory Account Manager US/BR

DNASEC

Jun 2025 - Nov 2025 (5 months)

Expanded company presence in Brazilian and North American markets, developing commercial strategies and relationships with CISOs and CIOs. Managed business cycles from diagnosis to implementation, engaging in ISO 27001, NIST, PCI, LGPD, and SOC initiatives.

Cybersecurity Compliance IT Governance ISO 27001 ISO 27701 NIST PCI LGPD SOC Business Development

Senior Project Manager

HFX Consultancy Services / AHOY

Nov 2023 - Jun 2025 (1 year 7 months)

Managed digital transformation projects for Rumo in large-scale logistics operations, covering scope, budget, schedule, risks, and quality. Coordinated multidisciplinary teams and implemented agile methodologies to improve execution and delivery predictability.

Project Management Agile Risk Management Stakeholder Management Digital Transformation Logistics KPI Monitoring

Director of Systems & Innovation

Instituto das Cidades Inteligentes (ICI)

Apr 2023 - Nov 2023 (7 months)

Led systems and innovation initiatives in a public-impact environment, managing approximately 300 professionals and reporting to the CEO and Board. Expanded digital services portfolio, modernized corporate systems, and established IT and information security policies.

Leadership Digital Transformation Innovation IT Governance Vendor Management Public Sector Infosec

Executive IT Manager / IT Coordinator

Telefônica Brasil | Vivo

Jun 2019 - Mar 2023 (3 years 9 months)

Led digital transformation programs for B2B and managed systems development for B2C, including CRM solutions. Implemented ServiceNow and integrated systems, reducing implementation time by 30%, and established productivity KPIs contributing to a 25% efficiency gain.

Digital Transformation ServiceNow Cloud Computing Software Architecture IT Governance Oracle Siebel CRM Budget Management Agile

Software Testing Factory Manager

DXC Technology

Apr 2017 - Feb 2018 (10 months)

Managed QA operations with approximately 100 professionals, including automated, functional, and BI testing. Implemented Scrum and SAFe, reducing testing time by 40%, and expanded service offerings contributing to 20% revenue growth.

Quality Assurance Testing Automation Scrum SAFe Budget Management SLA Management Team Leadership

Testing Factory Manager

Hewlett Packard Enterprise

Apr 2015 - Mar 2017 (1 year 11 months)

Managed QA operations covering automated, functional, and BI testing, with approximately 100 professionals. Expanded the operation from 4 to 109 professionals in two years and implemented performance indicators and automation, reducing test execution time by 35%.

Quality Assurance Testing Automation Performance Indicators Budget Management SLA Management Team Leadership

QA Team Leader / Integrations Administrator

Ewave do Brasil

Jun 2012 - Mar 2015 (2 years 9 months)

Led a QA team of approximately 20 professionals, managing demands, capacity, risks, and SLAs. Implemented automation processes and dashboards, and supported IT integration and operations for environment stability.

Quality Assurance Team Leadership Automation SLA Management IT Integration Dashboarding

Build Infrastructure Analyst

IBM Brazil

Nov 2006 - Jun 2012 (5 years 7 months)

Worked on a global technology integration and configuration management team, providing configuration, infrastructure, and support services. Administered AIX Unix, Linux, and Windows environments, monitored performance, and developed KSH scripts for automation.

Aix Unix Linux Windows Infrastructure KornShell Scripting Performance Monitoring Configuration Management