At Flos, I support brick-and-mortar and e-commerce retailers with order entry, stock checks, delivery coordination, and product questions. I also oversee EDI processing and maintain back-order reporting.
At Moooi, I served as the primary contact for US customer service inquiries, supporting high-volume communications and resolving client escalations. I generated custom quotes, tracked high-value orders, and handled complex product claims.
At Design Within Reach, I partnered with Account Executives on client support and order execution, and worked with the Regional Visual Manager to maintain studio standards. Earlier, as Assistant Manager at The General Store, I assisted with buying, negotiated with vendors, and led visual merchandising efforts.
