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Danielle Gorum

@daniellegorum

Operations leader at Mac & Morgan Interiors who streamlined day-to-day operations across design and showroom activities.

United States
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At Mac & Morgan Interiors, I directed day-to-day operations across the interior design business, high-end furniture showroom, and design center. I coordinated workflows, vendor communication, and purchasing follow-up across design and showroom activities.

At Holistic Habitat, I led customer service systems, inventory management, order fulfillment, and daily e-commerce operations. I managed and trained employees, oversaw business planning and reporting, and reduced monthly budgets by tens of thousands of dollars through operational and cost management.

At Bird Decorative Hardware and Bath, I generated more than $1 million in annual sales through consultative selling and client and trade relationships. I also trained new employees, prepared quotes and orders, and advised homeowners and trade professionals on product selections.

Experience

Work history, roles, and key accomplishments

TB

Showroom Sales

The Majestic Bath

Mar 2025 - Apr 2026 (1 year 1 month)

Guided homeowners and trade professionals through showroom selections using a consultative, service-focused sales approach. Developed product recommendations and coordinated quotes, orders, and follow-up to support a smooth client experience.

DE

Business Development Manager / Senior Lead Generation Specialist

DemandZen

May 2014 - May 2016 (2 years)

Delivered outsourced demand-generation support for companies seeking to expand revenue opportunities. Pursued prospects, facilitated customer discovery, and managed individual client accounts.

RV

Sales Agent

Red Ventures

Mar 2012 - May 2014 (2 years 2 months)

Sold across multiple business lines while maintaining top sales performance within the Energy Group. Maintained strong quality-assurance and productivity scores and coached new sales agents in sales techniques and overcoming customer objections.

Education

Degrees, certifications, and relevant coursework

Appalachian State University logoAU

Appalachian State University

Sociology and Early Child Development

Studied Sociology and Early Child Development at Appalachian State University.

Tech stack

Software and tools used professionally

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