Open to opportunities

PAULINE NJERI

@paulinenjeri3

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Human Resources and administration professional skilled in procurement and customer support.

Kenya

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What I'm looking for

I’m looking for a role where I can apply HR administration, records management, and procurement expertise to support staff and customers. I want an organized workplace that values clear communication, problem-solving, and continuous improvement.

I’m a motivated Human Resource and Administrative Professional with experience across HR administration, records management, customer service, procurement, and office coordination. I’ve handled payroll and staff leave processes, maintaining up-to-date contract and personnel files in line with organizational policies and legal requirements.

In my current roles, I ensure full and accurate stakeholder communication, resolve customer complaints, and support customer satisfaction through prompt inquiries via emails, phone calls, and WhatsApp. I also serve as a Procurement Officer—preparing purchase plans, enforcing procurement policies, evaluating suppliers, maintaining procurement files, inspecting deliveries, and negotiating supplier contracts to support continuous service.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Race Auto Limited

Jun 2021 - Apr 2022 (10 months)

Assisted in supervising the day-to-day workshop activities, including planning and coordinating vehicle maintenance and repair work. Supported organizing technicians and monitoring workshop work.

Planning Coordination Vehicle maintenance Vehicle Repair

Procurement Officer

Alpha Touch Motors Ltd

Oct 2020 - Jul 2021 (9 months)

Managed procurement activities to support timely delivery of commodities using appropriate procurement procedures. Prepared procurement progress reports, handled procurement files, and supported service order preparation and supplier management.

Supply Chain Planning Procurement Service Order Preparation Process Improvement

Human Resource Intern

Nairobi City County Government

Jul 2019 - Nov 2019 (4 months)

Supported HR administration by maintaining payroll records, managing staff leave processes, and keeping personnel and contract files up to date. Also assisted with monitoring internships and dispatching/recording correspondence.

Leave Database Maintenance Contract Management Internship Attachment Monitoring Records Management

Attachment Assistant Supervisor

Evergreen Hypermarket

Jan 2016 - Dec 2016 (11 months)

Supported supplier payment management, record management, and stock-taking activities. Assisted with ordering goods and confirming deliveries by checking quantity and defects.

Supplier Management Record keeping Stock Taking Ordering Goods Quantity Checks