Open to opportunities

Paul Helge Petersen

@paulhelgepetersen

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Entrepreneurial minded who loves learning, using innovative ideas and methods to improve results.

Denmark

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What I'm looking for

I am looking for a role that values innovation and sustainability, where I can leverage my skills in data analysis and customer service.

After working as a sous-chef at a Michelin-starred restaurant, I shifted into data, tech, and sales—driven by a commitment to innovation and sustainability.

I’m passionate about using applied science and AI to reduce the food industry’s environmental impact. With a strong focus on detail and customer empathy, I’ve reviewed 10,000+ AI texts, improved Google Ads onboarding, and delivered top-rated multilingual support.

Experience

Work history, roles, and key accomplishments

Current

AI content evaluator

Current

Steldia Services LTD

Jan 2024 - Present (1 year 7 months)

Reviewed and annotated over 10,000 AI-generated texts from LMM models, including transcripts. Utilized prompt engineering to trigger harmful content in responses, ensuring data quality and safety.

Prompt Engineering Data Annotation Quality Assurance Content Moderation

Marketing Campaign Consultant

Teleperformance Spain

Sep 2024 - Dec 2024 (3 months)

Improved Google Ads onboarding for agencies and SMBs by integrating Google Tag Manager. This enabled conversion tracking and increased lead-to-conversion rates by at least 20% on average.

Google Ads Google Tag Manager Conversion Tracking Marketing Campaigns Lead Generation

Customer Service Specialist

Freetrailer Danmark A/S

Oct 2023 - Aug 2024 (10 months)

Resolved over 90 daily customer tickets in Swedish, Norwegian, and English, consistently receiving top-rated feedback for customer service. Provided fast and empathetic support to ensure customer satisfaction.

Customer Service Multilingual Communication Conflict Resolution Problem Solving

Sales manager

Pierias / Nordicbee / Wavecrest

Oct 2017 - Jul 2023 (5 years 9 months)

Managed retail sales and regional distribution of health supplements and bee products across Stockholm and Copenhagen. Drove product engagement and educated customers on product benefits.

Retail Sales distribution management Customer Education Sales Strategy

Sous-chef / Chef de partie

Bloom in the Park / Silo / Studio / Spritmuseum

Jan 2012 - Dec 2022 (10 years 11 months)

Peaked in culinary career in 2016 as a sous-chef at a Michelin-starred restaurant, serving royalties. Transitioned from a passionate but stressful environment in 2021, moving into data, tech, and sales.

Culinary Arts Team Leadership Kitchen Management

Education

Degrees, certifications, and relevant coursework

University of California, Davis

Specialization, Geographic Information Systems (GIS)

2023 - 2024

Completed a specialization in Geographic Information Systems (GIS) at the University of California, Davis. This program focused on the application of GIS technologies.

Akademibåstad

Associate of Applied Science, Nordic Gastronomy & Wine

2013 - 2015

Studied Nordic Gastronomy & Wine at Akademibåstad, earning an Associate of Applied Science degree. This program provided a comprehensive understanding of culinary arts and wine.

Akademi Båstad

Associate of Applied Science, Nordic Gastronomy & Wine

2013 - 2015

Completed an Associate of Applied Science degree with a focus on Nordic Gastronomy & Wine. This program provided a comprehensive understanding of culinary arts and the wine industry.