Paul Bell

I’m a customer service and sales professional built for fast-paced, high-volume environments. At Modivcare (remote), I delivered high-quality support through “high-volume digital and phone interactions,” coordinating NMT and NEMT services, verifying member eligibility, resolving complex issues, and maintaining accurate documentation with HIPAA compliance.

Earlier roles strengthened my customer advocacy and business impact: at Modivcare I also supported non-medical transportation coordination, and at JANPRO I “exceeded goals” while being selected as team leader and trainer. I bring strong communication, active listening, de-escalation, and problem-solving—along with B2B cold calling, appointment scheduling, and upselling—so I can build trust, reduce friction, and help the team succeed.