Paula Bidiman

Designs AI-enabled operating systems, agents, and automations to reduce repetitive administrative work and improve workflow reliability for small and mid-sized businesses. Assesses business processes, identifies bottlenecks, and redesigns workflows with clearer ownership, handoffs, exception paths, and reporting.

Built P&L reporting, cash-flow reconciliations, month-end close processes, and departmental expense tracking across three funding sources. Maintained a clean audit trail for $3.5M+ in cumulative expenses and reduced monthly reporting effort by 20% through workflow improvements.

Identified repetitive administrative and reporting work and designed automated workflows to reduce manual effort. Streamlined financial and administrative processes to improve consistency, visibility, and follow-through.

Increased operational efficiency by 80% by building reporting dashboards, automating recurring reporting, and redesigning processes for a newly formed problem-assets department. Produced recurring variance analyses, risk reporting, and management packages for executive and board visibility.

Reduced total credit exposure by 70% annually through structured workout strategies for high-risk accounts up to $1 million. Balanced recovery, risk, documentation, compliance, and customer viability while negotiating complex credit resolutions.

Generated approximately $300,000 per month in recovered value through recovery and liquidation of charged-off assets.

MBA in Operations Management from American InterContinental University.

BBA in Financial Services from University of Phoenix.