Christian Acosta
@christianacosta
Operations leader driving process automation and financial performance through data-driven improvement.
What I'm looking for
I am a results-driven operations leader with over 10 years of experience, including 9+ years in financial services and client-facing roles.
I have led teams across multiple locations, improved collection efficiency by 60%, and reduced processing time through targeted workflow optimizations and automation.
I leverage Power BI and advanced Excel to build dashboards and reports that improve decision-making, and I have implemented Power Automate solutions that reduced errors by 45% and saved 20 hours monthly.
I focus on compliance, stakeholder collaboration, training and mentoring, and maintaining confidentiality while delivering measurable operational improvements.
Experience
Work history, roles, and key accomplishments
Financial Aid Advisor
UEI University
Jan 2025 - Present (1 year)
Provided comprehensive financial aid advising, guiding students through FAFSA, loans, grants, and payment plans while ensuring compliance with federal and institutional regulations and improving student retention.
Accounts Receivable Team Lead
Associa Client Shared Services
Jan 2022 - Jan 2025 (3 years)
Led an 18-person AR team and implemented process automation that improved collection efficiency by 60% and reduced weekly processing time by 8 hours while delivering Power BI dashboards for KPI tracking.
Accounts Receivable Auditor
Associa Client Shared Services
Jan 2020 - Jan 2022 (2 years)
Audited portfolios to SLA standards (48 files) and conducted 100% audits for new hires while overseeing randomized audits for a 20-person team to ensure accuracy and compliance.
Accounts Receivable Specialist
Associa Client Shared Services
Jan 2016 - Jan 2022 (6 years)
Managed 48 accounts including high-end client portfolios, processed settlements and resales in C3 within SLA, reconciled deposits via RDC, and coordinated with title companies and community managers on settlement issues.
Branch Operations Supervisor
CITIBank
Jan 2014 - Jan 2015 (1 year)
Supervised branch operations, trained staff on bank and safety procedures, conducted audits, and resolved customer discrepancies to maintain operational integrity and regulatory compliance.
Branch Operations Officer
Fort Sill National Bank
Jan 2010 - Jan 2014 (4 years)
Supervised branch staff to ensure policy and federal guideline adherence, conducted reconciliations and proof corrections, and delivered training on safety and operational procedures to improve accuracy.
Branch Teller
Fort Sill National Bank
Jan 2007 - Jan 2010 (3 years)
Provided daily teller services to customers, maintained confidentiality, participated in dual-control procedures, and assisted with audits to ensure accurate transaction processing.
Education
Degrees, certifications, and relevant coursework
Christian hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Christian?
You can contact Christian and 90k+ other talented remote workers on Himalayas.
Message ChristianFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
