At Wells Fargo, I automated research and email workflows using AI, eliminating approximately five hours of manual work per employee each week and generating an estimated $20,500 in annual labor savings. I also designed an AI-enabled root cause analysis tool that reduced manual processing by approximately $50,000 annually.
At PayPal, I managed teams and supported performance management across objective setting, coaching, evaluations, and employee development. I also helped redesign global operating processes, generating more than $1M in near-term efficiencies and over $3M in projected 10-year value.

