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Melinda Tiago

@melindatiago

Executive AI Strategist at Modern Change AI Consulting who built an eight-category AI workflow framework and 90-day implementation roadmap.

United States

Message

At Modern Change AI Consulting, I help executive teams and small businesses assess workflows and implement intelligent operations. I built an eight-category AI workflow framework for executive assistants and chiefs of staff, with a 90-day implementation roadmap.

At MACQUARIE ROTORCRAFT, I partnered with the CEO on operational oversight and strategic execution. I led the Southlake headquarters buildout, finishing the six-month project in four months and saving 40% of the budget.

At RBS SECURITIES (RBS BANK), I partnered with the CEO of RBS Americas and the Head of Global Banking & Markets. I implemented governance and control frameworks and led technology and infrastructure initiatives, including a trading floor restacking for 800+ employees.

My work has included operational strategy for private clients at M55 MANAGEMENT & ADMINISTRATIVE SERVICE and paralegal work at Law Offices of Bai Pollock & Coyne PLC. I’m certified in AI consulting, AI implementation, AI data, Google AI Essentials, project management, and OKRs.

Experience

Work history, roles, and key accomplishments

Current

Executive AI Strategist

Current

Modern Change AI Consulting

Jun 2026 - Present (4 months)

Guides executive teams and small businesses in using AI in daily operations, assessing workflows and implementing intelligent business operations. Maps where AI can save time and reduce manual work, writes key findings reports, and builds AI workflow frameworks.

AI Strategy Workflow Assessment Process Mapping AI Implementation Chatbot Workflow Automation Key Findings Reports Roadmapping

VP, Business Operations, Office of CEO

Macquarie Rotorcraft

Mar 2018 - Dec 2025 (7 years 9 months)

Key partner to the CEO of a global helicopter-leasing business, responsible for operational oversight, executive leverage, and cross-functional strategic execution. Directed cost optimization initiatives reducing annual operating expenses by over 30% and led a headquarters buildout completed 2 months early with 40% budget savings.

Operational Oversight Executive Support OKRs Cost Optimization Vendor Management Project Management Technology Deployment Employee Engagement SharePoint AI Tools

Consultant

M55 Management & Administrative Service

Oct 2015 - Mar 2018 (2 years 5 months)

Provided operational strategy, process improvement, and project execution support for high-net-worth private clients. Designed and implemented process improvements that reduced administrative turnaround time by 40% and acted as primary liaison for client communications and contract negotiations.

Operational Strategy Process Improvement Project Execution Client Communication Contract Negotiation Vendor coordination Risk Management Compliance

Vice President, Executive Business Manager

RBS Securities (RBS Bank)

May 2002 - Oct 2015 (13 years 5 months)

Trusted strategic partner to the CEO of RBS Americas and Head of Global Banking & Markets, responsible for executive leverage, enterprise oversight, and operational excellence across 3,000 employees and 12 business units. Implemented governance and control frameworks, directed cross-functional teams, and led technology and infrastructure initiatives.