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Jorge Zankiz

@jorgezankiz

I streamline business operations through scalable systems, process improvement, reporting, and cross-functional execution.

Bolivia

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At Freehouse Capital Partners, I direct day-to-day operations for a multi-property portfolio, building centralized systems for asset management, lease administration, compliance, and investor reporting.

I manage relationships across investors, tenants, vendors, contractors, legal teams, and executive leadership. I also coordinate maintenance, capital improvement, and regulatory projects while using Asana, Notion, and AI-powered workflows to improve tracking and reduce administrative work.

Previously at Banco Ganadero, I improved customer onboarding, compliance, and commercial banking workflows through standardized SOPs, KPI reviews, and cross-functional collaboration with Internal Audit, IT, and Value Proposition teams.

At Citibank, I supported IFRS 9 reporting automation across eight LATAM countries, prepared Expected Credit Loss forecasts, resolved data-quality issues through JIRA, and created centralized reporting procedures.

Experience

Work history, roles, and key accomplishments

Business Operations & Property Management

Freehouse Capital Partners

Apr 2023 - Jun 2026 (3 years 2 months)

Directed day-to-day business operations supporting a multi-property portfolio while ensuring operational continuity, compliance, and stakeholder alignment. Designed and implemented centralized operational systems and standard operating procedures for asset management, lease administration, compliance documentation, and investor reporting.

Operations Management Property Management SOP Development Stakeholder Management Project Management Asana Notion AI Integration Process Improvement KPI Tracking Investor Reporting Compliance

Business Analyst & Process Improvement

Banco Ganadero

Feb 2022 - Apr 2023 (1 year 2 months)

Formulated strategies to allocate commercial resources in strategic regions to capture new customer accounts. Led process improvement initiatives across customer onboarding, compliance, and commercial banking operations by creating and standardizing SOPs, identifying operational inefficiencies, and implementing workflow enhancements.

Process Improvement SOP Development KPI Tracking Cross Functional Collaboration Workflow Optimization Commercial Banking Compliance

Financial Analyst

Citibank

Jun 2018 - Jun 2021 (3 years)

Lead member in the automation and implementation of a new dynamic financial reporting initiative for the IFRS9 LATAM Hub. Analyzed Financial Reconciliation Reports for 8 different countries and provided support for the resolution of issues related to data inaccuracy or quality issues.