paula Ableto
@paulaableto
Customer-focused remote-ready representative with data analytics experience and strong problem-resolution skills.
GermanyWhat I'm looking for
I am a calm, solutions-focused customer representative with 4+ years of combined customer-facing and analytical experience. I consistently resolve complex issues, communicate technical findings to non-technical stakeholders, and use data-driven reporting to improve service quality.
I have built dashboards in Excel, Tableau, and Power BI, implemented inventory systems that improved efficiency, and trained teams to maintain operational flow. I seek remote roles where I can deliver exceptional client experiences and drive process improvements using analytics and clear communication.
Experience
Work history, roles, and key accomplishments
Stock & Inventory Manager
Zara
Mar 2025 - Feb 2026 (11 months)
Implemented inventory systems and supervised stockroom team to improve operational efficiency and reduce delays, ensuring smooth sales-floor operations and consistent customer service.
Junior Data Analyst
Consultant DataAnalist Bilisim
Nov 2020 - Nov 2024 (4 years)
Served as primary contact for web application issue resolution with 100% resolution efficiency, built dashboards in Excel, Tableau, and Power BI to track KPIs, and translated data findings into actionable business recommendations.
Supported cross-functional teams with data-driven reporting and real-time monitoring dashboards, analyzed operational data to improve service delivery, and produced reports to drive continuous improvement.
Education
Degrees, certifications, and relevant coursework
Tech-way Consult Bootcamp
Diploma in Data Analytics, Data Analytics
2024 - 2024
Activities and societies: Completed hands-on projects and tool-based certifications in Excel, PostgreSQL, Tableau, and Power BI.
Completed a Diploma in Data Analytics with certifications in Advanced Excel, PostgreSQL, Tableau, and Power BI.
Eastern Mediterranean University
Bachelor of Science, Industrial Engineering
Grade: Top 10% of class
Activities and societies: Pursued coursework and projects related to industrial engineering and process improvement.
Bachelor of Science in Industrial Engineering, graduated in 2019 and ranked in the top 10% of the class.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Social media
Job categories
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