Sainikhil Nathi
@sainikhilnathi
Data analytics master's candidate with 4+ years in customer operations and recruitment.
GermanyWhat I'm looking for
I am a Master’s in Data Analytics candidate at BSBI, Berlin, combining hands-on analytical training with over four years of professional experience in customer service, recruitment, and operations. I apply data-driven approaches to improve processes and client satisfaction.
In prior roles I led recruitment for healthcare placements, managed customer support for clients like Amazon UK and Hindustan Unilever, and used Excel (VLOOKUP, Pivot Tables, Macros) for reporting and logistics coordination. I focus on reliable execution and measurable improvements.
I am actively building technical skills in Python, NumPy, pandas, and predictive analytics through coursework and online upskilling. My strengths include communication, problem-solving, and adapting quickly across international team contexts.
I am seeking internships or working-student roles in data analytics where I can contribute practical analytical work, continue learning, and deliver tangible business impact.
Experience
Work history, roles, and key accomplishments
Amazon Delivery Driver
Tree Logistics GmbH
Sep 2025 - Present (1 year 1 month)
Delivered Amazon packages on scheduled routes, optimized delivery efficiency and punctuality, and maintained accurate delivery and return records to ensure high customer satisfaction.
Warehouse Worker
Flaschenpost SE
May 2025 - Sep 2025 (4 months)
Performed pick-and-pack and returns processing for beverage orders on a contract mini-job, maintaining workflow efficiency and timely order fulfillment.
Recruiter
Randstad Global Capability Centre
Mar 2024 - Feb 2025 (11 months)
Recruited healthcare professionals for NHS and private sector clients across the UK, ensuring regulatory compliance and improving hiring pipeline efficiency through data-driven sourcing.
Provided customer support for Amazon UK, resolving delivery and returns issues to maintain high service quality and customer satisfaction.
Senior Operations Representative
Concentrix Services India
Sep 2021 - May 2023 (1 year 8 months)
Handled escalations and logistics coordination across consumer engagement and fulfillment teams, and produced reports using Excel tools to improve operational accuracy.
Customer Support Executive
Assure Edge Global Services
Nov 2020 - Sep 2021 (10 months)
Provided technical support for Hathway Wi-Fi services, diagnosing connectivity and configuration issues to ensure consistent service delivery.
Education
Degrees, certifications, and relevant coursework
Berlin School of Business and Innovation
Master of Science, Data Analytics
2025 -
Pursuing a Master’s in Data Analytics covering predictive analytics, Python, NumPy, and data cleaning with pandas.
St. Andrew's College of Arts, Science, and Commerce, Mumbai
Bachelor of Commerce, Commerce
Grade: 7.17 CGPI
Completed a Bachelor of Commerce degree with a final CGPI of 7.17.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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