SNSainikhil Nathi
@sainikhilnathi
Data analytics master's candidate with 4+ years in customer operations and recruitment.
GermanyWhat I'm looking for
I am a Master’s in Data Analytics candidate at BSBI, Berlin, combining hands-on analytical training with over four years of professional experience in customer service, recruitment, and operations. I apply data-driven approaches to improve processes and client satisfaction.
In prior roles I led recruitment for healthcare placements, managed customer support for clients like Amazon UK and Hindustan Unilever, and used Excel (VLOOKUP, Pivot Tables, Macros) for reporting and logistics coordination. I focus on reliable execution and measurable improvements.
I am actively building technical skills in Python, NumPy, pandas, and predictive analytics through coursework and online upskilling. My strengths include communication, problem-solving, and adapting quickly across international team contexts.
I am seeking internships or working-student roles in data analytics where I can contribute practical analytical work, continue learning, and deliver tangible business impact.
Experience
Work history, roles, and key accomplishments
Amazon Delivery Driver
Tree Logistics GmbH
Sep 2025 - Present (4 months)
Delivered Amazon packages on scheduled routes, optimized delivery efficiency and punctuality, and maintained accurate delivery and return records to ensure high customer satisfaction.
FSWarehouse Worker
Flaschenpost SE
May 2025 - Sep 2025 (4 months)
Performed pick-and-pack and returns processing for beverage orders on a contract mini-job, maintaining workflow efficiency and timely order fulfillment.
Recruiter
Randstad Global Capability Centre
Mar 2024 - Feb 2025 (11 months)
Recruited healthcare professionals for NHS and private sector clients across the UK, ensuring regulatory compliance and improving hiring pipeline efficiency through data-driven sourcing.
Customer Support Executive
Sutherland Global Services
May 2023 - Jan 2024 (8 months)
Provided customer support for Amazon UK, resolving delivery and returns issues to maintain high service quality and customer satisfaction.
Senior Operations Representative
Concentrix Services India
Sep 2021 - May 2023 (1 year 8 months)
Handled escalations and logistics coordination across consumer engagement and fulfillment teams, and produced reports using Excel tools to improve operational accuracy.
Customer Support Executive
Assure Edge Global Services
Nov 2020 - Sep 2021 (10 months)
Provided technical support for Hathway Wi-Fi services, diagnosing connectivity and configuration issues to ensure consistent service delivery.
Education
Degrees, certifications, and relevant coursework
BIBerlin School of Business and Innovation
Master of Science, Data Analytics
2025 -
Pursuing a Master’s in Data Analytics covering predictive analytics, Python, NumPy, and data cleaning with pandas.
St. Andrew's College of Arts, Science, and Commerce, Mumbai
Bachelor of Commerce, Commerce
Grade: 7.17 CGPI
Completed a Bachelor of Commerce degree with a final CGPI of 7.17.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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