Patricia Garcia Gallegos
@patriciagarciagalleg
Experienced operations coordinator with a strong background in data analysis.
United StatesWhat I'm looking for
As an Operations Coordinator at Vista Group, I specialize in collecting and analyzing box office data across Latam territories. My role involves liaising with distributors and exhibitors to ensure accurate data capturing, including film mappings and release calendar updates. My analytical skills and attention to detail have been pivotal in driving operational efficiency and enhancing client relationships.
In addition to my primary role, I also serve as a Property Maintenance Coordinator at Gibor Group, where I manage tenant and contractor communications to ensure compliance with USA laws. My experience in customer service spans several years, including leading a multicultural team at DigiOutsource, where I focused on performance metrics and team motivation. My leadership has consistently resulted in exceeding benchmarks and fostering a collaborative work environment.
Experience
Work history, roles, and key accomplishments
GGLiaising with tenants, contractors, and property management to ensure a smooth rental experience while adhering to USA laws and ensuring timely property upkeep.
Spanish Operations Coordinator
Vista Group
Jan 2024 - Present (2 years)
Responsible for collecting and analyzing box office data for Latam territories, liaising with distributors and exhibitors. Tasks include data capturing, mapping films, formats, theatres, and updating release calendars.
Latam Customer Service Lead
DigiOutsource
Jun 2020 - Present (5 years 7 months)
Led a multicultural team of over 10 members, ensuring high motivation and achievement of monthly benchmarks while mentoring and coaching team members.
Customer Service Assistant
Kelly Services
Jan 2023 - Jul 2023 (6 months)
Assisted the hiring team by responding to incoming contacts from applicants and solving technical issues, working independently and remotely while maintaining communication with peers.
Spanish Customer Service Host
DigiOutsource
Mar 2019 - Jul 2020 (1 year 4 months)
Worked in the contact center handling inbound and outbound queries via live chat, email, and phone, providing excellent customer service and exceeding KPI benchmarks.
SSManaged the fine watch department, overseeing inventory and upselling high-value items, consistently reaching sales targets and conducting seminars on high-end brands.
Education
Degrees, certifications, and relevant coursework
Patricia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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