Patricia Deheza

Performed policy renewals, endorsements and cancellations using multiple insurers' web platforms, maintaining accurate client records and supporting daily office operations across 2012–2016 and 2021–present.

Supported clinical research operations with administrative and data-related tasks from 2010 to 2012, ensuring documentation accuracy and assisting study coordination.

Managed front desk operations, guest services and booking coordination from 2009 to 2012, improving guest satisfaction through timely service and accurate reservations.

Assisted inventory management, cashier duties and client service during 2008–2009, maintaining stock accuracy and delivering customer support.

Provided bilingual administrative support and customer reception from 2002–2004, coordinating events and handling documentation for international clients.

Handled translation, transcription, documentation and scheduling as administrative secretary from 2000–2001, supporting client communications and front-desk services.

Promoted services, assisted clients and closed sales deals from 1997–2000, contributing to customer acquisition and revenue targets.

Provided customer service, collections and affiliate support from 1995–1997, and performed content annotation tasks familiar to AI training platforms.

Supported international congresses from 1992–1995 by managing bilingual communication, logistics and event coordination for delegates and organizers.

Earned degree in English Translation (1990–1995) and certified as Public Translator of English; completed additional language and professional courses.

Taught typing and basic computer skills in 1991–1992, delivering structured lessons and supporting learners' digital literacy.

Performed non-continuous content evaluation, categorization and QA for AI training data, maintaining quality standards for labeling tasks.

Transcribed audio content with high accuracy over 1.5 years, adhering to client guidelines and turnaround deadlines.

Activities and societies: Assistant in Dubbing Translation Seminar (1992); German language courses (1992–1994)

Completed a degree in English Translation (Public Translator of English) at the National University of Córdoba from 1990 to 1995.