Guadalupe Llano Albamonte
@guadallanoalbamonte
Bilingual administrative professional skilled in customer service, marketing, and data annotation.
What I'm looking for
I am a bilingual (Spanish/English) administrative and customer service professional with experience in interpretation, digital marketing, and AI data annotation. I have led social media calendar management, produced marketing copy that supported client growth, and delivered high-accuracy audio transcription and quality control for AI training.
I bring strong communication skills, confidentiality in interpretation work, and practical experience in retail and hospitality environments. I am organized, detail-oriented with hands-on experience using Microsoft Office, Google Workspace, Trello, Notion, Canva and social platforms to support operations and projects.
Experience
Work history, roles, and key accomplishments
Bilingual Telephone Interpreter
ICC BPO
Sep 2025 - Present (4 months)
Provide consecutive Spanish–English interpretation across customer service, medical, and business contexts while ensuring confidentiality and high accuracy. Adapt communication for international clients and maintain quality under time pressure.
Digital Marketing Assistant
Concretar Creativa
Mar 2024 - Apr 2025 (1 year 1 month)
Managed social media calendars and content posting, supported marketing campaigns, and wrote marketing copy that improved client consistency and growth. Coordinated assets and scheduling to increase engagement.
Data Annotator
Cisco Webex
Jun 2022 - Jan 2024 (1 year 7 months)
Performed audio transcription and quality control for AI training datasets, achieving high accuracy and improved delivery times. Maintained annotation standards and contributed to dataset reliability.
Customer Service Representative
Kiosko 13 y 49
Apr 2021 - Mar 2022 (11 months)
Handled sales, cashier duties, and restocking while delivering strong customer service that improved customer satisfaction. Managed transactions and maintained store operations.
Sales Associate
Children's Store
Mar 2019 - Feb 2021 (1 year 11 months)
Provided customer service, inventory management, and cashier operations, contributing to improved store presentation and customer loyalty. Supported daily retail activities and visual merchandising.
Education
Degrees, certifications, and relevant coursework
National University of La Plata
Degree in Community Risk Management, Community Risk Management
2023 -
Pursuing a degree in Community Risk Management with studies in risk prevention, emergency planning, and community response, started March 2023.
EES N°41, Mar del Plata
High School Diploma, Social Sciences
Completed High School Diploma with a Social Sciences focus covering sociology, history, and civic education, awarded December 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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