Bruna Machado
@brunamachado
Detail-oriented professional with experience in customer service and data entry.
What I'm looking for
I am a dedicated and organized professional with a strong background in customer service, data entry, and content editing. My experience spans roles where I have effectively managed administrative tasks, ensuring efficient operations and high-quality content. I am passionate about developing creative and efficient solutions in customer support and administrative roles.
In my previous roles, I have honed my skills in content editing, data entry, and functional testing. I have a proven track record of streamlining administrative processes and conducting quality assurance. My ability to work in dynamic environments and adapt to multicultural settings makes me a versatile candidate for various roles.
I am currently pursuing my education at the National University of the Arts, which has further enhanced my creative problem-solving skills and attention to detail. I am committed to leveraging my expertise in customer service and administrative management to contribute to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Copywriter and Content Editor
Evenz App
Oct 2021 - Dec 2022 (1 year 2 months)
Responsible for editing content including photos, texts, and videos, while also entering data into the system. Conducted functional testing of the app to ensure proper operation and developed the app's aesthetic by sourcing images and optimizing visual content.
Administrative Assistant
Hostel Submarino
Jun 2021 - Oct 2021 (4 months)
Welcomed guests and managed the call center operations. Organized check-ins and check-outs while maintaining files and records to ensure efficient administrative processes.
Customer Service Representative
Call Center (Spanish Company)
May 2021 - Jun 2021 (1 month)
Answered calls and scheduled migration appointments while managing medical appointments and resolving administrative inquiries from clients. Demonstrated strong customer service skills in a dynamic environment.
Education
Degrees, certifications, and relevant coursework
National University of the Arts
Arts
Currently enrolled at the National University of the Arts, focusing on developing skills related to customer service and administrative roles.
Call Center (Spanish Company)
High School Diploma, Customer Service
Completed a High School Diploma while working at a call center, where responsibilities included answering calls and scheduling migration appointments.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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