Parul J

At Google, I own operational governance for Supplier Payments and BPO operations, giving leaders a single view of process health across regions and approximately $200B in annual payments.

Previously, I led AI-enabled process transformation in Google People Operations, including onboarding for 12,000+ hires and payroll processes serving 180,000+ employees. My work established scalable controls, prioritized multi-year automation roadmaps, and redesigned an AI-powered People Partner Workbench that accelerated case resolution by 87%.

At Microsoft Cloud Supply Chain, I built the metrics framework and executive dashboards used as the single source of truth for spares ordering, improving forecast accuracy by 28% and reducing data errors by 65%. I also led data governance across SAP and five internal platforms, reducing purchase-order cycle time by eight days.

Across Amazon, John Wiley & Sons, EY, and Ericsson, I've built governance frameworks, vendor scorecards, operating cadences, and Six Sigma improvement programs. I'm motivated by turning fragmented data and complex processes into trusted decisions, measurable outcomes, and scalable ways of working.