Charles Momeny
@charlesmomeny
Global program and operations leader specializing in vendor strategy, Trust & Safety, and AI data workflows.
What I'm looking for
I am a Global Program & Operations Leader with 15+ years leading large-scale vendor operations, program management, and content safety strategy across technology and public sector environments.
At Google I scaled multi-million-dollar global programs, optimized vendor ecosystems across APAC, EMEA, and the Americas, and improved operational efficiency while protecting brand and user safety.
I designed and operationalized AI/LLM data labeling workflows, governance, tooling, and Human-in-the-Loop processes, launching training and reporting frameworks that improved annotation accuracy and audit readiness.
I combine program governance, risk management, and people-focused leadership to drive measurable outcomes—cost reductions, faster delivery, improved wellbeing, and stronger compliance posture.
Experience
Work history, roles, and key accomplishments
Senior Program Manager
Quest (via Google EWOQ Ads LLM)
Oct 2024 - Oct 2025 (1 year)
Standardized vendor operations and piloted tooling for LLM-based Ads data labeling across global sites, launching training programs and governance metrics to improve throughput and audit readiness.
Program Manager
California Correctional Healthcare Services
Sep 2023 - Sep 2024 (1 year)
Directed enterprise PAL initiatives improving turnaround times by 10% and achieving 100% state reporting compliance while reducing issue resolution times by 20% through structured communications.
Led vendor strategy and Trust & Safety engineering initiatives, reduced reviewer exposure to violent content improving wellbeing by 30%, and strengthened brand protection policies to prevent multi-million-dollar losses.
Led global vendor operations and Trust & Safety program initiatives, standardizing governance and tooling for AI/LLM labeling that improved annotation accuracy and operational reporting across multiple regions.
Directed publisher quality and ad policy programs, growing team capacity, shifting QA to MSPs to save 120 hours/week, and improving employee mobility and satisfaction through targeted development initiatives.
Managed Google Maps & Location global operations and a $30M+ program budget, expanding indoor maps coverage by 10K+ spaces and reducing vendor costs while achieving industry-leading retention in Japan.
Provided IT consulting services supporting client engagements from 2006–2010, contributing to strategy and implementation efforts across technology projects.
Education
Degrees, certifications, and relevant coursework
Kaplan University
Master of Business Administration, Business Administration
Completed a Master of Business Administration program, awarded in 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
theprogramhub.beehiiv.comSalary expectations
Social media
Job categories
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